Review Time
Never recieved my order-- called, horrible customer service and the reciever lied on call saying it would ship the same day i called, I ordered my item 12 days ago, i look at my tracking and it still has not been updated, and shows out of stock on the item i ordered, scammers :/
Initially, I received the incorrect jacket; I had ordered the white fur version but was sent the blue fur instead. I contacted customer support and spoke with a representative who offered me the choice of returning the jacket at no cost for an exchange or receiving a 15% refund, which totaled $105. Although I would have preferred the white fur, I found the blue option acceptable and appreciated the fairness of the resolution. The representative was very helpful. Thank you!
Big "W" raffle!What other brand calls & DMs you to let you know you won!? On TOP of that they sent the invoice while being on the phone.Very friendly staff member Williams called making it an easy & smooth transaction.Good business all around as this isn't my first W from them. WIN WIN WIN!!
Tops and bottems is amazing. They have awesome customer service as well anything you may need help with just message them and they will get you straight I’ve bought over a couple thousand dollars worth of things and they always come 100% I’ve never had any trouble with a single order. Tops and bottems is the way to go. I shop there because they treat me well. You guys should check them out.
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At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price. See more
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