Review Time
I strongly advise against trusting this company. It's been over a month with no delivery. Responses to emails take weeks, and they offer no assistance. They are misleading, presenting themselves as American while actually operating from Asia. This is a scam site.
I strongly recommend not trusting this company. It's been over a month and my order hasn't arrived. Responses to emails take an eternity, and they are unhelpful. They misrepresent themselves as American while actually being based in Asia. It's clearly a scam.
I placed an order on December 27. The next day, I reached out to customer support to request a change to my order, asking to switch to a different mobile model within the same price range. Unfortunately, my request seems to have been ignored. Two days later, I received an email confirming that the original order had already shipped, without any acknowledgment of my request. Now, four days later, I still haven't heard back from customer support. Even if I do get a reply, it will probably state that the order has already been sent—something that could have been avoided with timely communication. This experience raises serious doubts about the effectiveness of their customer support, as reaching out seems pointless before shipment. Overall, I am quite disappointed with the lack of communication and order management.
I ordered a case and screen protector for my device, and both arrived damaged. I contacted customer support, who asked for photos, but I haven't heard back since sending them (except for their unsolicited marketing emails). I even tried messaging them on social media, but got no response. I highly advise avoiding this company. Even their provided email seems to be full of errors and may not even exist.
As a cautious buyer, I was initially unsure if this might be a scam or if I would receive the product I wanted. However, I took a chance since they had only 2.1k followers at the time of this review and didn't seem very trustworthy. The case is stunning—super sleek and light. It fits perfectly and protects the camera well with its raised edges. Overall, it's one of my favorite cases because I appreciate minimalism and can still admire the beauty of my device through it, unlike bulkier clear cases. I definitely recommend this case!
I truly appreciate the weight and size of this case; it hardly feels like there's anything on my device. I contacted customer support when I damaged the edge of my case, and they responded quickly, resolving the issue efficiently. Great service and product!
I purchased their iPhone 13 case, which was fine upon arrival. However, I'm now trying to return it for a different case, but they haven't replied to any of my emails. Their customer service is terrible, and while the product is okay, it's not the best option for the price.
I was concerned they were scammers, but I finally received my order. I placed it over two weeks ago, and despite their website claiming 1-3 days for dispatch, there have been no updates. I reached out to customer service, but received no response. I also contacted them via social media, and was told it would be sent today. However, after asking for confirmation, my messages were ignored, and it seems they have blocked my account! Save your money and choose a more reliable company.
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