Review Time
Steer clear of this company. I ordered a coat on November 19, 2025, and received it in early December, only to find out they have a strict exchange policy on sale items. The quality was far below my expectations, and the coat didn't resemble the pictures. After two weeks of back-and-forth with the customer support team, I was told that my return had already been processed, despite providing reference pictures. Frustrated with the lack of resolution, I decided to contact my credit card company to dispute the charge. My experience with this company has been the worst, and their social media presence does not reflect the reality of their poor service.
Steer clear of this company. I ordered a coat on November 19, 2025, and received it in early December, only to find out they have a strict exchange policy on sale items. The quality was far below my expectations, and the coat didn't resemble the pictures. After two weeks of back-and-forth with the customer support team, I was told that my return had already been processed, despite providing reference pictures. Frustrated with the lack of resolution, I decided to contact my credit card company to dispute the charge. My experience with this company has been the worst, and their social media presence does not reflect the reality of their poor service.
I purchased a brown suede jacket, and it’s stunning—perfect fit and top-notch quality. The suede feels incredibly soft, and the shearling collar adds a touch of glamour. Their customer service is prompt, and I will certainly be buying from this company again.
I couldn't be happier with my recent order! The jacket is perfect—the fit, color, and design are exactly what I wanted. It feels tailor-made for me! The delivery was impressively quick, and the customer service team was not only helpful but also genuinely friendly. It’s refreshing to experience such outstanding service. This won’t be my last order; I keep returning for a reason. Highly recommended!
I recently bought a cream fringed cashmere cardigan, and I must say the service, communication, delivery, and quality were all exceptional. The softness of the cardigan is among the best I’ve felt. It’s unfortunate that it’s too warm to wear right now! Highly recommend.
I purchased the Becky Suede jacket and was genuinely amazed by its beauty. Initially, I was concerned about the tan color matching my complexion, but it turned out to be stunning. I've received numerous compliments and can't wait to wear it during summer evenings. 10/10 for quality—definitely worth the investment!
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