Review Time
We signed up for this CRM expecting a modern, efficient system, but unfortunately, it has been the opposite. The platform is not intuitive, and many basic functions require excessive manual work that should be automated in any competent CRM. It feels outdated and unnecessarily complicated, which has made it more of a burden than a solution for our business. To make matters worse, when we decided to cancel, we were informed that we would still be charged for two additional months. This is extremely disappointing, especially given that their system did not meet expectations and we haven't even been using it. Policies like this make it feel like the company prioritizes locking customers in over delivering a product that customers actually want to stay with. We had high hopes, but this experience has been frustrating and a waste of time and money.
We signed up for this CRM expecting a modern, efficient system, but unfortunately, it has been the opposite. The platform is not intuitive, and many basic functions require excessive manual work that should be automated in any competent CRM. It feels outdated and unnecessarily complicated, which has made it more of a burden than a solution for our business. To make matters worse, when we decided to cancel, we were informed that we would still be charged for two additional months. This is extremely disappointing, especially given that their system did not meet expectations and we haven't even been using it. Policies like this make it feel like the company prioritizes locking customers in over delivering a product that customers actually want to stay with. We had high hopes, but this experience has been frustrating and a waste of time and money.
DO NOT USE THIS SOFTWARE. Not only can you cancel your subscription online but you have to utilize their chat feature which never leads to receiving the email that it promises. The only way I was able to cancel my subscription was through the invoice email that I received and even with that I was told that they were going to continue to charge for another month. Since that conversation, I have been charged 3 additional times. First conversation was in December. Finally, I got a message that they cancelled my subscription after charging me another month for march.
Highly recommend Leap Digital, great communication and care throughout our partnership. Their social media strategies were very useful, helping us engage with our target audience and grow our online presence. The team is incredibly knowledgeable, always staying ahead of industry trends, and their personalised approach made us feel truly valued. Professional, creative, and results-driven- Leap Digital exceeded our expectations! Thank you
The team at Leap Digital have transformed our Distribution business for Fotona lasers in the UK and Ireland. They developed a completely new website for us as we rebranded our business and the speed and accuracy at which they did this was phenomenal - and I am a perfectionist!The lead generation from their SEO work and Google Ads has given us more lead generation than we have ever previously had with high quality leads that are genuinely interested in purchasing a high performance multi platform laser device, so it is quality and quantity rather than just quantity.They have also taken on our social media which has transformed our communications via social networks with professionalism and care. The support does not stop there, as a team they are continually analysing the lead generation and support so that we continually hone both their and our processes to optimise our outcomes. For them to achieve this they have taken the time to learn more about our business as a whole which has been great to see.The whole team is incredibly supportive and knowledgeable and are always on hand, be it early in the morning or late in the evening which has helped us enormously as we are often busy in the day. We are delighted with the support from the whole team, in particular Max, Jacoub,Oli and Cruz, who respond to all our needs so quickly and efficiently. Thank you team Leap Digital.Dr Tanja PhillipsDirector and Business owner of Fotona UK and Ireland
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re an innovative, Web Design and marketing agency based in Essex. We specialise in Web Design, Search Engine Optimisation (SEO) and Google AdWords (PPC). We know how to put your business centre stage, and right in the spotlight of an ever-growing competitive landscape. You need the best website to ensure an unrivalled online presence, and good promotion to generate more leads and multiply your sales. Using our proven techniques, that's exactly what you will get.See more
nextdigitalkey.com
www.ecommerceempirebuilders.com
swarmcomps.co.uk
foodhub.com
sepalai.com
upmatch.io
shoppixapp.com
shareview.co.uk
tenantbase.com
sellfany.com