Review Time
Alex, with the LLG was very knowledgeable. He was able to tell me what to expect and approximately how long the process would. And the communication was great. I would definitely use LLG again, hopefully I won't need too, and recommend them anyone needing assistance.
I would like to extend my sincere thanks to Lemon Law Group for their outstanding support in resolving my case with the manufacturer. My case manager, Alex Young, was exceptionally efficient and ensured I had a clear understanding of every step throughout the process. I truly appreciate the dedication and professionalism demonstrated. Thank you once again!
I highly recommend Lemon Law Group and the people I dealt with. they were in consistent contact with me throughout the whole process and took all the work and worry out of my vehicle repurchase and got me the most out of my vehicle that was possible and exceeded my hopes.
This was one of the best companies I have ever dealt with. They were efficient, and effective. They were clear and patient through this process and I was able to win my case and have my car repurchased. They returned my calls consistently in communication with me I made this process very quick and easy. The whole team was completely professional. I will recommend them to anyone and everyone that may have the same issue as I did. Thank you all for everything!!!!
Working with the Lemon Law Group and particularly their Case Manager, Mr., Young, was a pleasure. The process was explained fully and moved along very quickly. Mr. Young communicated quickly and efficiently via email and/or text and telephone. The entire process was handled professionally and settled within 2 months. I have used this firm before in the past, making this the second time, and was very pleased both times. I highly recommend them for any lemon law issue you might have. You might want to ask if Mr. Young could be your Case Manager when you call.
Lemon law Group partners specifically Gabriela Zambrano was dedicated to helping us. Her service is excellent and with outstanding communication, which was very important to us, since we were new to this process. The group treated us very special and did everything in their hands to benefit us as their clients.
I knew that this was not going to be a quick experience, but I was not prepared for it to take as long as it did. I started on July 24, 2024. I received my settlement payment on October 3, 2025. In the end, they did get me a reasonable settlement. I have two main concerns with my experience with Lemon Law Group Partners. The first concern I had with my experience was the lack of communication, or communication follow through. I had a total of SEVEN case managers, and it seemed like none of them shared any of my case information with the next one. I had to resend my case information to them a minimum of seven times. Each time I got a new case manager I had to give a recap of what had happened previously. I was keeping records and a running case file on my own so that gaps were not missed due to the lack of communication. This was the most frustrating part of my experience with them. To be clear, I was not expecting daily or weekly updates. However, I was expecting that they would keep proper documentation and a continuum of the process with each hand off. The last two case managers, Joshua and Stacey, were by far the most helpful. The second concern that I had was a seemingly nontransparent view into how the attorney's fee would be paid. During the initial agreement signing I was lead to believe that the manufacturer would pay my attorney fees. They did, kind of. The attorney fees are "inclusive" in the settlement that they negotiate for you. This means that you will be presented with an offer of x, but the money you will receive in hand is x minus the attorney fees. This was not made clear in the beginning of the process. Overall, if I were to go through this again I would have dealt with the manufacturer on my own. I had negotiated a larger settlement prior to obtaining legal assistance. I would have dropped the attorney, but the contract that you sign says that you cannot negotiate your own settlement, and if you do you still have to pay them. The settlement I negotiated prior to obtaining legal representation was two or three thousand more than the inclusive settlement offered. I ended up losing at least $5,000 by going with this group. Hindsight is 20/20.
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Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.See more
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