Review Time
I am usually one to post reviews, with this said, what I just endured needs to be shared, please be careful with this company! I used this moving company twice within the past year, and the only reason I hired them the second time was because my first move with them went so well. Unfortunately, my second experience was the complete opposite and extremely disappointing.
During the move, several of my belongings were damaged beyond repair, this due to them not wrapping the items and placing items on top of each other in a pitch black truck. My hutch, couch, and chair that I purchased from Leon’s less than a year ago were damaged (grease stains and rip in my sofa), my television was broken, and a side table was completely destroyed. In addition, bedding items including mattress covers and sheets were damaged. Many of my boxes were clearly labelled, including ones marked “fragile", yet those boxes were still dumped on their sides, resulting in broken items inside.
The handling of my belongings was careless throughout the move. Boxes that were clearly labelled for specific rooms were placed randomly throughout the house, making unpacking far more difficult. Fragile boxes were not treated with any additional care despite being marked.
There were also serious issues with the conduct of the movers and the billing. I was overcharged by approximately 45 minutes, and when I questioned the charges, they held my belongings on the truck while arguing with me, allowing the clock to continue running. To make matters worse, the truck did not have a working light on the truck or ramp, which made unloading more difficult and unprofessional.
Given how positive my first experience was, this was incredibly frustrating and disappointing. The level of care, professionalism, and fairness that I experienced the first time was completely absent during this move.
Please beware! My belongings were damaged, my items were handled carelessly, and I was charged for time spent arguing while my belongings were effectively held on the truck.
I am usually one to post reviews, with this said, what I just endured needs to be shared, please be careful with this company! I used this moving company twice within the past year, and the only reason I hired them the second time was because my first move with them went so well. Unfortunately, my second experience was the complete opposite and extremely disappointing.During the move, several of my belongings were damaged beyond repair, this due to them not wrapping the items and placing items on top of each other in a pitch black truck. My hutch, couch, and chair that I purchased from Leon’s less than a year ago were damaged (grease stains and rip in my sofa), my television was broken, and a side table was completely destroyed. In addition, bedding items including mattress covers and sheets were damaged. Many of my boxes were clearly labelled, including ones marked “fragile", yet those boxes were still dumped on their sides, resulting in broken items inside.The handling of my belongings was careless throughout the move. Boxes that were clearly labelled for specific rooms were placed randomly throughout the house, making unpacking far more difficult. Fragile boxes were not treated with any additional care despite being marked.There were also serious issues with the conduct of the movers and the billing. I was overcharged by approximately 45 minutes, and when I questioned the charges, they held my belongings on the truck while arguing with me, allowing the clock to continue running. To make matters worse, the truck did not have a working light on the truck or ramp, which made unloading more difficult and unprofessional.Given how positive my first experience was, this was incredibly frustrating and disappointing. The level of care, professionalism, and fairness that I experienced the first time was completely absent during this move.Please beware! My belongings were damaged, my items were handled carelessly, and I was charged for time spent arguing while my belongings were effectively held on the truck.
Moving is typically an unnerving experience, but Let’s Get Moving made it easy and painless. Their team arrived on time and ready with all the tools and packing supplies needed for the job ahead. They carefully wrapped every piece of furniture, tenderly addressed fragile items, and worked as an effective unit to ensure everything remained organized. My favorite part was their method of keeping us apprised of what was happening at all times. They were constantly asking questions, confirming areas for boxes, and, most importantly the parts that they could control, and making sure we were comfortable with everything they were handling. Heavy furniture was moved without a single scratch and they even managed to protect the walls and flooring. When everything was unloaded, it was incredible how easy that day had been versus previous moves. Nothing was broken, nothing was rushed – it was pure professionalism from beginning to end. If you want movers who actually care about making your move as stress-free as possible, these are the movers for you.
We could not have asked for a better service than the one provided by Let's Get Moving. The team was on time, friendly, and very professional. They carefully wrapped everything, especially our fragile items, and moved our heavy furniture without any damage. The crew communicated clearly at each step and placed boxes in the right rooms while confirming our comfort in each set up. What impressed us the most was their demeanor -- they worked hard all day but maintained their patience and professionalism the entire time. It was clear this team genuinely cared about delivering the best service possible. At the end of the day, we were completely unpacked and settled in to our new place with no stress, no broken items, and total peace of mind. If you want professional movers who treat your belongings with respect, Let's Get Moving is the one to call.
From beginning to end, Let’s Get Moving provided nothing short of excellent service. They arrived on time, ready with all the right tools to make the move smooth.The packing was so precise, all fragile items well covered, while the big furniture well dismantled and reassembled. Polite professional movers that were a breeze to work with.Relocation stress but they made it smooth and even enjoyable. We would recommend Let's Get Moving to anyone in need of a trusted moving company.
We’ve moved several times but this was by far the smoothest thanks to Let's Get Moving. Such an organized, professional, incredibly efficient crew. Treated our belongings as if they were their own.Quick but careful not to let anything get scratched or dented, the movers were great at their job. We were kept in the loop all day and that really helped ease us through the process.Let’s Get Moving sets the bar high for other moving companies in Canada. We would not hesitate to recommend them to friends and family.
Our experience with Let’s Get Moving was awesome. It started with the very first estimation and continued to the last box that was placed in our new home. Their team exceeded all expectations. They were fast yet never rushed us and paid great attention to detail.Movers were very polite and respectful, ensuring we were comfortable at every step. They packed our fragile items with extra care and ensured that the furniture was placed exactly where we wanted it.If you want a professional moving company paired with real caring attitudes, Let's Get Moving is where to go.
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At Let's Get Moving, we are devoted to high standards of professionalism and reliability as we move and transport your home goods to a new location. We offer all services you may require including packing and storage. Need materials? We've got you covered!
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