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Hello, I hope you are well. I’m writing to ask about my recent withdrawal requests, which are still marked as “In processing” or have a disclaimer. Per clause 8.13.1, it states that three deposits are necessary before withdrawals can be approved. I would like to verify if my account meets this condition or if there is another reason for the delay. Please assist me with the current status and advise on the next steps I should take. Thank you for your assistance. Best regards, a concerned customer.
Hello, I hope you are doing well. I am contacting you regarding my recent withdrawal requests, which are still marked as “In processing” or have a disclaimer. According to clause 8.13.1, it states that three deposits are required before withdrawals can be processed. I would like to confirm if my account meets this requirement or if there is another reason for the delay. Please assist me with the current status and let me know what steps I need to take next. Thank you for your support. Best regards, a concerned customer.
I strongly advise against opening an account. I have encountered various withdrawal issues. More critically, it seems impossible to close your account. I have been trying to stop gambling for a while, but there is no option to set limits or remove my account. This situation is truly alarming. I have spent three days emailing without any resolution. There’s no ban option, and I can't close my account. This experience has made me want to quit gambling entirely. I regret to inform others who struggle to set limits and ban themselves. This service does not allow that. There are alternatives available.
Hello Support Team, my withdrawal request has been stuck in Processing status for over two weeks. This delay is unacceptable, and I need immediate clarification. Please provide: 1. The reason for the delay in my withdrawal. 2. A clear timeline for resolution. 3. The option to cancel the withdrawal and return the funds to my account if it cannot be processed promptly. I request written confirmation of your actions regarding my account.
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