livewest.co.uk

4
4 Based on 41 reviews

We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills....

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Average Rating

4

/
5

41 Reviews

5 Star
68%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
24%

All Reviews

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Review Time

Millie Wright
Exceptional Bathroom Refurbishment

The recent bathroom refurbishment completed by the team has truly highlighted their professionalism and craftsmanship. It felt as if they were working directly for me, rather than just fulfilling a company obligation. A heartfelt thank you!

5
Date of experience: Jan 16, 2026
Stanter
Outstanding Bathroom Refurbishment Experience

The refurbishment of my bathroom was executed with exceptional professionalism and skill. It felt as though the workers were hired directly by me, rather than just being representatives of their company. Many thanks for a job well done!

5
Date of experience: Jan 16, 2026
KrosHksLeon
Disappointing Experience with the Housing Association

It's unfortunate that I must rate this housing association so poorly. After three years, my experience has been disheartening. Living in a veterans block, I’ve encountered numerous issues, including antisocial behavior from residents. Despite raising concerns, the company shows little willingness to address them. Their focus seems solely on collecting rent rather than providing proper care or support.

1
Date of experience: Jan 13, 2026
Randolph Taylor
Kitchen Renovation Satisfaction

I recently had my kitchen fully renovated, and I couldn't be happier with the results. The work looks fantastic, and the team was wonderful—kind, funny, and a pleasure to have around. The manager's inspection was equally pleasant, making for an overall positive experience.

4
Date of experience: Jan 12, 2026
Fred
Deceptive Practices from the Company

The company deceives its tenants, showing a lack of respect while expecting us to comply. This has been the worst landlord experience I've encountered. They take significant amounts of our money without providing any returns, and repairs take an excruciating three months. It's as if they view us merely as cash machines.

1
Date of experience: Jan 09, 2026
Poppy Reed
A Company Lacking Social Responsibility

The company is exploiting its leasehold scheme for profit. Living in a house, we face issues like a communal gate needing repairs that we can't access. While I understand housing shortages, I strongly advise against becoming a leaseholder. The rising cost of living only adds to the frustration.

1
Date of experience: Jan 09, 2026
Excellent Bathroom Workmanship

I had my bathroom renovated, and the worker was exceptional. Despite my long shifts, he took care of my dog and kept everything tidy, cleaning up any mess. He communicated effectively throughout the process. Truly impressive craftsmanship!

5
Date of experience: Jan 05, 2026
Crystal K.
Pleasant Experience with the Company

Dealing with the company has been an absolute pleasure. They went above and beyond to keep us informed, and I was thrilled to receive the news of our application approval on New Year's Eve. A special thanks to the representative for being so lovely!

5
Date of experience: Dec 31, 2025
ByAmaZz
Informative and Professional Service

The representative was consistently pleasant, respectful, and professional during the installation of our beautiful new bathroom. It was evident that he genuinely cared about doing a great job and valued our input.

5
Date of experience: Dec 19, 2025
Damon
Fantastic Toilet Update

I just had my toilet updated, and the worker was absolutely fantastic—10 out of 10. The quality of work was excellent, and he was supportive with every question I had.

5
Date of experience: Dec 17, 2025

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Business Details

  • We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.

  • call 03001238080
  • language https://livewest.co.uk

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