Review Time
The recent bathroom refurbishment completed by the team has truly highlighted their professionalism and craftsmanship. It felt as if they were working directly for me, rather than just fulfilling a company obligation. A heartfelt thank you!
The refurbishment of my bathroom was executed with exceptional professionalism and skill. It felt as though the workers were hired directly by me, rather than just being representatives of their company. Many thanks for a job well done!
It's unfortunate that I must rate this housing association so poorly. After three years, my experience has been disheartening. Living in a veterans block, I’ve encountered numerous issues, including antisocial behavior from residents. Despite raising concerns, the company shows little willingness to address them. Their focus seems solely on collecting rent rather than providing proper care or support.
I recently had my kitchen fully renovated, and I couldn't be happier with the results. The work looks fantastic, and the team was wonderful—kind, funny, and a pleasure to have around. The manager's inspection was equally pleasant, making for an overall positive experience.
The company deceives its tenants, showing a lack of respect while expecting us to comply. This has been the worst landlord experience I've encountered. They take significant amounts of our money without providing any returns, and repairs take an excruciating three months. It's as if they view us merely as cash machines.
The company is exploiting its leasehold scheme for profit. Living in a house, we face issues like a communal gate needing repairs that we can't access. While I understand housing shortages, I strongly advise against becoming a leaseholder. The rising cost of living only adds to the frustration.
I had my bathroom renovated, and the worker was exceptional. Despite my long shifts, he took care of my dog and kept everything tidy, cleaning up any mess. He communicated effectively throughout the process. Truly impressive craftsmanship!
Dealing with the company has been an absolute pleasure. They went above and beyond to keep us informed, and I was thrilled to receive the news of our application approval on New Year's Eve. A special thanks to the representative for being so lovely!
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We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
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