loanspot.co.nz

4.9
4.9 Based on 141 reviews

We're experts in personal lending; we've been doing this for over 10 years. We're fast, fuss-free and friendly. But what’s more important - in our book - is that we’re committed to lending to Kiwis on terms that are affordable for their current needs, as ...

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Average Rating

4.9

/
5

141 Reviews

5 Star
91%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Megan Barclay
Responsive service and great listening skills and financial experience. Oliver at the Loanspot resp

Responsive service and great listening skills and financial experience.
Oliver at the Loanspot responded to my changing situation positively and constructively.
And always with a smile in his voice and access to the right tools.

5
Date of experience: Feb 19, 2026
Kara Taylor
First Loan Experience Made Simple with Great Support

Honestly, I had never taken out a loan before, and I was quite anxious! I’m really thankful to have had a Broker who guided me through. The initial email inviting me to call back felt genuine and eased my worries about reaching out. Every step of the process was clearly explained, and I truly felt we were in this together. Once I was approved, the emails started coming in quickly, and managing communication with both the Lender and Broker, along with the Insurance, felt a bit overwhelming. However, my Broker was fantastic; she clarified the email contents and advised me to read them carefully before replying, without rushing. I felt secure throughout the process thanks to her professional yet friendly communication style. I am very appreciative of the service provided by the company. Thank you for helping me navigate the application successfully.

5
Date of experience: Nov 30, 2025
Ben A.
Truly Genuine Experience!

I had never taken out a loan before, which made me quite anxious. I’m really thankful for the Broker who assisted me. The initial email inviting me to call back felt sincere and helped alleviate my fears. Each step was thoroughly explained, and I felt we were in this together. Once I was approved, the emails came in rapidly, and managing communication with both the Lender and Broker, as well as the Insurance, was a bit overwhelming. However, my Broker was exceptional; she reiterated the email details and encouraged me to read them carefully before responding. I felt at ease throughout the process due to her professional and friendly approach. I am very grateful for the service provided by the company. Thank you for guiding me through the application successfully.

5
Date of experience: Nov 26, 2025
AA34
Outstanding Efficiency and Service

Outstanding efficiency and remarkable customer service. Thank you for your help!

5
Date of experience: Nov 26, 2025
Coloman Bell
Mostly Handled for Me

Most of the work was done for me, and I received clear instructions for someone who isn't up to date.

4
Date of experience: Nov 25, 2025
Kyle Foster
Streamlined Application Process

The application process was quick and straightforward from start to finish. Good communication kept me informed, and they explored various ways to assist me, keeping my best interests in mind and securing a favorable deal.

5
Date of experience: Nov 25, 2025
Jerri C.
Thought They Gave Up on My Application

I thought they may have given up on my application due to everything I had going on. However, after a week, I called to check on its status and was pleasantly surprised to find funds in my account that afternoon.

5
Date of experience: Nov 21, 2025
Sydney Baker
Quick and Simple Process

The process was fast and easy.

4
Date of experience: Nov 18, 2025
Averil
Anna Was Incredible!

I worked with a representative who was fantastic in helping me understand the entire process. She consistently reached out to me when she couldn't contact my seller. I applied for a loan with bad credit and she helped secure the approval I needed, eventually settling for a smaller loan. Thank you so much; I will definitely recommend you to family and friends!

5
Date of experience: Nov 18, 2025
Chara
Avoid This Service!

Avoid this service! They are awful and bombard you with multiple messages each pay period to remind you about your loan. The representative was also quite rude.

1
Date of experience: Nov 14, 2025

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Business Details

  • We're experts in personal lending; we've been doing this for over 10 years. We're fast, fuss-free and friendly. But what’s more important - in our book - is that we’re committed to lending to Kiwis on terms that are affordable for their current needs, as well as for the long term.

    When you take out lending of any kind, it’s really important that the short term goal – holiday, new car etc – doesn’t cause budget issues down the track. And that’s what our team are exceptional at – helping you secure the lending you need with a loan that your budget can handle comfortably. We also like to keep in touch so that if after some time, you can afford to pay your loan off faster, you know what your options are. It’s all about good borrowing.See more

  • email enquiries@better.co.nz
  • call 0800666022
  • language https://loanspot.co.nz

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