Review Time
Our 5 year old fell ill after playing with the figures. The hospital sent the plastics in the game off for analysis. Today we learned there are several poisonous compounds and this would not be allowed to be imported and fulfilled in the US, which is why it was sent from Tel Aviv. Appalling the company skirts FDA scrutiny this way.
A replacement was sent out the very next day, when I reached out to them. Talk about excellent customer service. I would definitely do business with them again. The loop lasso is so much fun, and I'm grown. Lol. Kudos to yall! Keep up the great work.
The website for Loop Lasso specifies a "100% Moneyback Guarantee"...and apparently, they mean it. The loop lasso was not my cup of tea, nor did it hold the interest of my kids. Look at the videos of the tricks and you can get a pretty good idea of the toy. Still, with the guarantee, I thought I would give it a try. I ended up emailing Loop Lasso that we didn't like the toys and they did in fact stand by their guarantee for my two lassos, and even added on the money I spent for extra loops, which I did not expect. So, great customer service.
My brother bought two loop lasso's for my kids and noticed one of the lights were staying on one of them. Emailed the company and got a response very quick and quickly started the process of replacing the faulty one at no charge. Very pleased with the quick response! Great product and great customer service! Fun for kids but also fun for adults! Highly recommend the Loop Lasso!
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Loop Laboratories is at the forefront of modern innovation, born from a passion to inspire joy and creativity during the global pandemic. Our brand combines exceptional engineering with cutting-edge technology to create a diverse range of tech-driven toys that spark curiosity and playful learning.
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