lovellsports.com

3.1
3.1 Based on 61 reviews

With over 30 years of expertise in the sporting industry, Lovell Sports is committed to excellence. As the UK's leading specialist in Football, Rugby, Hockey, Cricket, Netball, Tennis and Running, our purpose is not only to deliver top-notch sporting equi...

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Average Rating

3.1

/
5

61 Reviews

5 Star
44%
4 Star
8%
3 Star
2%
2 Star
8%
1 Star
38%

All Reviews

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Review Time

Hester Coleman
Disappointing order experience

I purchased a pair of football boots for my son as a Christmas gift. The payment went through, and I received a pair of boots. However, I ordered predator elite FG with the tongue, and instead got Pro SG boots. Contacting customer service has been nearly impossible, with an incorrect contact number provided. I suggest avoiding this service.

1
Date of experience: Dec 19, 2025
Snowder
Ordered football boots, received the wrong pair

I ordered a pair of football boots for my son as a Christmas gift. The payment was processed, and I received a pair of boots. However, I ordered predator elite FG with the tongue and instead got Pro SG boots. Contacting customer service has been extremely difficult, and the provided phone number is incorrect. I strongly advise against using this service.

1
Date of experience: Dec 18, 2025
Payment taken, order cancelled with no explanation

I ordered a table tennis table as a Christmas gift, which was fully paid for, and a courier was scheduled for December 15th. The delivery never arrived, and I later found out the order was marked as cancelled. I received no cancellation email or refund, and my attempts to reach out via contact forms have gone unanswered. This situation is very disappointing and has left us without an important gift for the holiday.

1
Date of experience: Dec 15, 2025
Caden Adams
Total waste of time with this service

This service has been a total waste of time. I paid for next-day delivery for some football boots that never arrived. Trying to contact anyone for updates is impossible. I’ve never had issues with other companies before, but I will definitely avoid this one going forward. I’m willing to update this review if I receive any communication. It’s been six days since my order, and I’ve had to initiate a chargeback. Avoid at all costs!

1
Date of experience: Dec 10, 2025
Bianca S.
Returns are impossible

I bought some leggings that were too small and attempted to return them for a larger size, but it's not possible! Save your money, everyone!

1
Date of experience: Dec 06, 2025
Gina Morris
Order placed but no response

I placed an order but have not received anything. I've sent two emails with no reply. I will not use this service again.

1
Date of experience: Dec 02, 2025
Warren Harris
Received incorrect item

I ordered a pair of trainers, but the wrong color was delivered. The trainers I ordered had a turquoise color on the sole and tongue, but the delivered pair is black and white. I hope this issue gets resolved quickly.

2
Date of experience: Dec 02, 2025
Dennis H.
Do not use this service

I ordered trainers and they never arrived. Despite sending multiple contact forms, I've received no communication. Customer service is non-existent.

1
Date of experience: Dec 01, 2025
Galton Sanders
Ordered trainers, never received them

I ordered and paid for a pair of trainers on November 25th, and they were supposed to be delivered by a courier. Unfortunately, the courier lost them and instructed me to contact the service for a replacement or refund. I have reached out but have not received any response. The service has been absolutely terrible.

1
Date of experience: Nov 25, 2025
Karlene
Shoes ordered two weeks ago, no confirmation

I ordered my shoes two weeks ago and have not received any shipping confirmation. I cannot find a phone number for the service, and my online inquiries have gone unanswered. Given the reviews I've read, I doubt I will ever receive my shoes!

1
Date of experience: Nov 25, 2025

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Business Details

  • With over 30 years of expertise in the sporting industry, Lovell Sports is committed to excellence. As the UK's leading specialist in Football, Rugby, Hockey, Cricket, Netball, Tennis and Running, our purpose is not only to deliver top-notch sporting equipment, but also to provide customers with seasoned advice across all categories, ensuring a seamless shopping experience. Our commitment to excellence is reflected in our Trustpilot reviews, guiding us to consistently improve and better serve you. So, what are you waiting for? Dive into a world of quality sports gear and expert guidance at Lovell Sports today.See more

  • email sales@lovellsports.com
  • language https://www.lovellsports.com

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