luluexchange.com

2.4
2.4 Based on 45 reviews

Starting off with the first branch in UAE in September 2009, the company today operates 170+ branches out of nine countries worldwide. The various entities registered across the nine countries include LuLu International Exchange L.L.C. in the United Arab ...

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Average Rating

2.4

/
5

45 Reviews

5 Star
32%
4 Star
0%
3 Star
2%
2 Star
2%
1 Star
64%

All Reviews

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Review Time

Adnan Irshad
Cheaters.. when u initiate the transfer different high rates appears but actually when u recieve the

Cheaters.. when u initiate the transfer different high rates appears but actually when u recieve the amount it is less than the rate advised.. third class even more worse no one is responding to emails or what's app... Highly not recommended

1
Date of experience: Feb 14, 2026
Addison
⚠️ Caution: Deceptive Exchange Rate

⚠️ Caution: Deceptive Exchange Rate Exercise extreme caution when using this exchange app. I transferred AED 9,000, and the app indicated the recipient would receive PKR 693,000, but they only got PKR 683,461 after the transfer. The exchange rate was altered post-confirmation without clear notification. The support team closed my complaint without addressing the missing funds. This is misleading and unjust, particularly for those relying on the displayed rate. Always take screenshots and verify the details before sending money.

1
Date of experience: Dec 25, 2025
Allen Rogers
⚠️ Caution: Deceptive Exchange Rate

⚠️ Caution: Deceptive Exchange Rate. Exercise caution when using the exchange app. When I transferred AED 9,000, the app indicated the recipient would receive PKR 693,000, but only PKR 683,461 was actually credited. The exchange rate was altered post-confirmation without adequate notification. Customer support closed my complaint without addressing the discrepancy. This is misleading and unjust, especially for those relying on the displayed rate. Always take screenshots and verify before transferring funds.

1
Date of experience: Dec 25, 2025
Mateo I.
Excellent experience using the service.

5
Date of experience: Dec 23, 2025
Damien C.
A memorable experience at the branch

I want to share my wonderful experience during my visit to the local branch. On December 17, my birthday, I completely forgot about it. While processing my transaction, the staff member wished me well, and another person (whose name I forgot) surprised me with a birthday card and warm wishes. It was an unforgettable moment; I've never experienced such a delightful surprise. Thank you to the exchange service and especially to the staff at the local community branch.

5
Date of experience: Dec 17, 2025
Melina Morris
Complete disaster

Complete disaster! Avoid this exchange service!

1
Date of experience: Dec 07, 2025
Charli Baker
Poor service experience

Poor service experience. I sent money, and it's currently on hold. The funds sent through the exchange app have not yet been credited to my account. This is a very disappointing exchange service.

1
Date of experience: Oct 10, 2025
Gwen Anderson
Extremely disappointing experience

Extremely disappointing experience with the exchange service.

1
Date of experience: Sep 16, 2025
Jolyon H.
Problems with card recharge via app

I want to report an issue regarding my card recharge of 200 AED processed through the app on 7.08.2025. The amount has been deducted from my account, but it hasn't been credited to my card and is still marked as pending in the app. Despite reaching out to customer service, the issue remains unresolved. I kindly request either the processing of the recharge or a refund. As of now, the issue is still pending, leaving me very disappointed.

2
Date of experience: Aug 06, 2025
Yanagui
Grateful for excellent service

I want to express my gratitude to the staff member at the branch for their helpfulness. Every time I visit, I feel happy due to their prompt service, which usually takes just a few minutes. I especially appreciate the hospitality and customer care provided.

5
Date of experience: Jul 01, 2025

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Business Details

  • Starting off with the first branch in UAE in September 2009, the company today operates 170+ branches out of nine countries worldwide. The various entities registered across the nine countries include LuLu International Exchange L.L.C. in the United Arab Emirates (UAE), Asia Express Exchange in the Sultanate of Oman, LuLu Exchange Company in Kuwait, LuLu Exchange W.L.L. in the State of Qatar, LuLu International Exchange B.S.C (C) in the Kingdom of Bahrain, LuLu Forex in India, LuLu Exchange Limited in Seychelles and LuLu-Phils International Exchange, Inc. in Philippines. The organization is supported by liaison offices in India, Bangladesh and Philippines to facilitate smooth functioning of the group’s remittance business operations and provide seamless service to its customers.

    Regulated by the regional regulatory authorities in the countries of their operation, the organization offers a range of financial services such as remittances services, currency exchange, wholesale banknotes operations, wage and salary administration and other value added services.


    Why Choose Us?
    Selecting a dependable and trustworthy exchange to remit money is of the utmost importance. Your partnership with a money exchange needs to ensure the highest service and commitment as well as continued value for money. Lulu Exchange prioritize understanding the financial market, as well as its customer’s needs, ensuring prompt and reliable service always.

    Lulu Exchange guarantees:
    Secure, easy and instant remittance services for individuals and businesses.
    Competitive rates for foreign exchange and monetary remittance.
    Vast network of branches globally.
    Member of The Foreign Exchange & Remittance Group UAE.
    Dedicated and professional customer service management.See more

  • language https://luluexchange.com

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