lunavelle.us

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1 Based on 8 reviews

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8 Reviews

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Karen Chapman
Ordered mine last November. Never received it. Reported to my fraud department. Cannot get in touch

Ordered mine last November. Never received it. Reported to my fraud department. Cannot get in touch with these people. I say don't do business with these people. Crooked

1
Date of experience: Feb 14, 2026
Darren Locker
I ordered online two batteries and the free radio on Dec 13th 2025. I have still yet to receive anyt

I ordered online two batteries and the free radio on Dec 13th 2025. I have still yet to receive anything and cannot get ahold of anyone as to why. All emails from them have stopped as well unless it’s to promote more products. Very frustrating and very disappointed. I can’t even get my money back yet!?!?

1
Date of experience: Feb 03, 2026
Mary Ellen Pruim
No product or updates in two months!

I am not able to leave a review on the product because I haven’t received it yet. I ordered this item on November 5, 2025 and was told that went through customs by November 25, 2025. I have not received it yet and today is January 9, 2026. Their customer service is absolutely horrible. I received one response in November stating that it was due to the holidays that there would be an extended shipping time. But it is now two months later and they have not responded to one single email. Horrible customer service, by far the worst I’ve ever dealt with.

1
Date of experience: Jan 09, 2026
Jim Orth
Order NOt received!

I placed an order for one of their units 30 days ago. There was no response to emails to them asking the status over the past two week. The charge to my credit card was $49.99. Additionally they put another charge on my credit card a week later in the amount of $49.95. I had NOT purchased anything for this.

1
Date of experience: Dec 27, 2025
Darren Locker
I ordered online two batteries and the…

I ordered online two batteries and the free radio on Dec 13th 2025. I have still yet to receive anything and cannot get ahold of anyone as to why. All emails from them have stopped as well unless it’s to promote more products. Very frustrating and very disappointed. I can’t even get my money back yet!?!?

1
Date of experience: Dec 13, 2025
Patty Estrada
This company took my money 49.99 plus…

This company took my money 49.99 plus shipping and handling. This was back on January 6th 2025, well here it is almost February 2026 still no product. I am as of today will dispute this transaction can't speak to anyone, no contact with anyone, always a text.

1
Date of experience: Dec 06, 2025
Chris
Stay Away from this company

My order was placed December 5, 2025 and as of today, January 22nd I have not received it. Early on they responded to my inquiry saying the order would be delayed 2 weeks due to the warehouse moving. Now, on top of not receiving the product I started receiving a reoccurring charge from them for the same amount.

1
Date of experience: Dec 05, 2025
Annette
I also ordered a wireless solar power…

I also ordered a wireless solar power bank and received a rechargeable li-ion battery. What it is used for is beyond me. I tried calling an 800 number and no answer and texted details but have not heard back. Stay away from this company!

1
Date of experience: Nov 25, 2025
Joel Samaniego
I was robbed!

I waited over 2 months for my order that I paid $139.00 for and I never received it. Originally, the merchant was at least receptive, then after the month and a half mark, they just stopped responding all together. I was literally robbed. never Buy from these criminals!!!

1
Date of experience: Nov 03, 2025

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