Review Time
The team are absolutely amazing and will go above and beyond to ensure you get the bag you want. If it’s not in? they’ll source it, if it’s scratched? They’ll be transparent and let you know. They offer not only pre loved bags at a remarkable price, but they also offer you the opportunity to resell your items for free on the platform they created. A small team, but a mighty team! Every single one is amazing and I will never stop supporting them when purchasing pre loved items.
I bought a designer lady's bag for around £3000, and it arrived without the box or guarantee card. For that price, I expected it to come with the original dust bag and packaging. I later found the same item on another site for £1500, which is significantly cheaper than this misleading website.
⭐️⭐️⭐️⭐️⭐️ We just bought a stunning luxury bag and couldn't be more satisfied. The bag, valued at a high price, was secured for an incredible deal. The representative was fantastic, providing warm and knowledgeable assistance. The owner even made a personal delivery to ensure we received it safely, showcasing exceptional dedication. Their transparency and authenticity gave us peace of mind, and my partner is thrilled with her new bag. Highly recommend this service for genuine luxury items and top-notch support. We will definitely return!
The seller canceled my purchase without any explanation because they disagreed with the auction price. I have reached out to both the platform and the support team but received no response. Although I only bought a t-shirt, the cancellation reflects poorly on their reliability. I will not be purchasing from them again and will advise others to avoid their platforms.
I purchased a luxury lady's bag for a significant amount, yet it arrived without the box, guarantee card, or dust bag. For that price, I expected it to come with all the original packaging. I discovered similar bags at a much lower price elsewhere, which felt like a scam.
I've made several purchases recently and can't express enough how pleased I am. The team has been fantastic, and the items have always arrived in excellent condition, just as described. This will be my go-to shop for pre-loved luxury items. Excited for my next purchase!
I purchased what turned out to be a counterfeit purse. After paying a significant amount, I tried to return it but was denied a refund due to a tag that fell off while I was packing it. I had to escalate the issue to get my money back. I would not recommend buying from them due to their poor customer service.
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Luxos is a marketplace dedicated to Luxury Fashion.
We allow users to buy and sell both New and Pre-loved luxury... so if you're a luxury fanatic, this is for you!
