Review Time
I deposited money. Then won some so I wanted to cash out. They told me I have to spend $1500 in order to cash out because I “bonus money”. They won’t get rid of my bonus money and won’t let me cash out but expect me to wager $1500? Lost $50.
Last night till today, I lost around $5 from my total.
Yes, sure, it’s not a lot of money, I just wanted to warn others of this because my balance is now at 2.68. Last night, I CLEARLY remember it being around $7.
I don’t believe I changed anything since.
Idk, someone must’ve hacked my account.
There clearly is something very fishy with that.
Last game I remember playing, was roulette in my laptop. Not a live casino. It was a shock and letdown for me as it was very subtle.
Just wanted to let other players know.
Personally, I don’t trust Luxury Casino after this.
Ps. Can’t seem to attach my picture of balance yet. I’ll keep trying. :(
i played what they called free spin from zero i won just $150 and withdraw it. then wheb i came to play again that time i have a VIP points which worth almost $100 but i was so surprised when they hold and liock my account so i cant redeem my pounts to play. i feel so bad for ive been ive been platying to this onoine casino for a long time i had put money on it nore than my winnungs.
they put redeem points as a selection but i cant redeem it.. feel so bad about this and you cant ask a second question if you tried to talk to their support.
The customer service is horrible 30 seconds to deposit money no proof of person needed, withdrawal 3 days minimum to recieve, every withdrawal you need to provide proof of person if there software accepts that! even more painful, when you think you have finally gotten through there ai bot, your still not talking to an actual person :( Dont waste your money! Buy experiences, not regrets!
This is a complete scam; the more you deposit, the more you end up losing. They claim you get good RTP, but that’s not the case—the house always wins. Don't waste your time trying to reach diamond status; you will never receive the VIP host they promise. After depositing 200k, I’ve only managed to withdraw about 80k in a year. Do the math; only they benefit from this situation. It's best to steer clear!
After 4 weeks, I never imagined I would say this: another platform is superior. The consistent losing streak without a significant win or even a decent payout is something I've never encountered at any casino before. To be honest, I have had my share of losses on that other platform, but I've also seen some reasonable wins amidst the losses—not huge wins, but still decent. Here, it feels like all I do is deposit without any luck.
I have experienced significant losses at this casino over the past three weeks, making it hard for me to give a favorable review. It's worth mentioning that most of my losses came from bonus buys, with just one out of twelve resulting in a return. This brings up the question of whether the problem is with the game provider or the casino itself. I'm not sure. Others might want to try the casino and see how they fare. For now, my rating is one star, but this could change later.
Over the last six months, I've invested a significant amount, yet I haven't been able to withdraw any funds because withdrawals need to surpass $300. I usually set aside $20 to $60 to access bonus games, which usually only return $3 to $6 consistently. I cannot recommend this casino, as the loss ratio is excessively high.
Hello Everyone, I want to share my experience with the casino. Initially, things were looking good with a few hundred wins here and there. However, as I played more and climbed the ranks, my luck changed. I used to enjoy substantial withdrawals, but after a big win of 30k, everything shifted. Once I reversed that amount, the wins dried up significantly, leaving me with only small amounts or nothing at all until I lost everything. I worked my way up to 800 on the leaderboard, achieving diamond status, but the lack of VIP hosts was disappointing, likely due to insufficient staff. Even though I kept playing, the wins were scarce. If I did win big and tried to reverse, they took it all back. They promise free bonus money as you play, but it amounts to just a few dollars that aren't worth anything. The operators constantly assure you that your next big win is just around the corner. They claim to offer the highest RTP percentage, but that's not true; you'll always end up putting in more than you get back. The loyalty rewards are minimal, with gifts that are practically worthless, like games with bets of just .10 to .20 cents. I hope anyone reading this realizes to stay away; you won't win big here, and the benefits promised during signup are nonexistent. Speaking as a loyal player who was once at 800 on the leaderboard, I'm now in the 5000s for the second time. The games just drain your money while you essentially pay the workers' wages. Be cautious, everyone.
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