Review Time
I was a kind of accidental client, coming to Lyons Bowe through Will Aid. Everything was done very professionally and I was helped at every step. I had a few delays while consulting with the rest of the family, and Lyons Bowes firmly reminded me to get on, but in the politest possible way! Then there was another glitch with the dating, but LB were admirably patient.
Eleanor Webley at Lyons Bowe has been outstanding throughout our sale. She’s extremely efficient, organised, and proactive, and kept everything moving at a steady pace from start to finish. Communication was clear and timely, and whenever we had questions she explained things in a straightforward way and made sure nothing was missed. The whole process felt far less stressful because we knew she was on top of it. We’re genuinely grateful for her help and would happily recommend Eleanor and Lyons Bowe to anyone selling a property.
Professional and courteous service.
Staff handling our purchase were easy to reach by phone or email and our questions were answered same day. All information regarding the process was easy to understand and reassuring, and that was a big thing for us as FTB.
Friendly, brilliant service - thank you Sian and Faine. We will definitely be using Lyons Bowe services again and would wholeheartedly recommend them.
Have recently been guided through the selling and buying process by Shanice and the experience has been absolutely wonderful. Lyons Bowe have an amazing app that makes it so easy to keep track of how things are progressing, and the peace of mind for what is coming next. Shanice herself was incredible throughout the process. She was always proactive and so good at communication, ensuring we always had updates even if was just that she was chasing things. The whole process was so well explained and laid out, I couldn't recommend them highly enough to anyone looking to sell or buy a house.
I received outstanding support during my flat sale. There were Land Registry issues that my previous solicitor had not resolved five years ago, and that firm is no longer in operation. The service I chose took it upon themselves to address these problems, along with the typical tasks needed for a flat sale, all with impressive efficiency, allowing us to meet the agreed completion date with the buyer. They provided clear explanations in straightforward language and guided me through the necessary steps as a seller. I would highly recommend them and would definitely use their services again if needed.
The completion process was handled swiftly. The workflow between departments was smooth, which facilitated a timely completion. However, I found the reliance on an app and online communication challenging due to my age. Special thanks to a representative for reaching out and providing clarification.
I had a fantastic experience. After selling my flat, there were Land Registry complications left unresolved by my previous solicitor. The firm no longer operated, but the team took it upon themselves to address these issues along with the usual tasks for a flat sale, ensuring we met the completion date with the buyer. They communicated requirements clearly and guided me through the seller's process. I highly recommend their services and would gladly use them again.
Recommended by another firm, I expected better service due to the higher fees. Unfortunately, I was disappointed. My conveyancer was unreachable by phone, with numerous attempts yielding no success over six months. Email responses took ages, often filled with automated replies and careless formatting. I felt the need to chase for information constantly. The property completion took eight months, largely due to delays from the service. I rarely give one-star reviews, but this experience warrants it. While not everyone was unprofessional, the overall service was lacking.
The initial part of our process was handled with speed and professionalism. We were extremely satisfied. Despite previous moving experiences, the interactions were outstanding, especially with a specific representative who recognized the urgency of our sale and responded impressively. Her patience and clear explanations helped ease our stress. She is a great asset to the team.
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