Review Time
The item I received was far too small. The only method to reach the company for a return was through email, and there was no customer service phone number provided. After a while, they ceased responding to my emails, leaving me unable to process the return.
I had the same negative experience as many others. The quality was terrible, the items did not match the pictures, and it was not based locally as advertised. There was no phone number for inquiries about their complicated return process, and they did not respond to my emails. I feel scammed and have lost a significant amount of money on these subpar products.
I regret not checking the reviews before ordering. I requested a short coat with a wide collar but received a long, poorly made coat instead. I was unaware it was coming from overseas, which delayed my order. I'm very disappointed and feel like I've wasted my money. I won't be ordering from this seller again.
The item I received was much smaller than expected. The only way to reach the company for a return was through email, and there was no customer service phone number. They stopped responding to my emails, leaving me unable to initiate a return.
Steer clear of this company! Their website looks appealing, but the products do not match the descriptions or images. The promise of free returns is a lie. Their return policy is misleading, and I found the post-purchase emails to be deceptive. I ended up giving away the boots I received, which were two sizes too small. I will never order from them again.
This company has disappointed me greatly. The item I received looked nothing like what I ordered, and the quality was subpar. The shirt appeared old and discolored. I contacted customer service via email and was asked to send photos, but after doing so, I received no further communication. There's no phone number to reach anyone. I hope this company goes out of business soon. I plan to seek a refund through my credit card.
This company is a total scam with inaccurate product images and no customer service. The wrong shoe size was sent, and it wasn't labeled. The size was off by three sizes, and the material was cheap plastic. They do not respond to customer service requests, and there's no phone number available. This was a huge mistake, and I regret not researching this company beforehand.
The items I got were nothing like what was shown on their website! They called them comfy sweaters, but I received uncomfortable, poorly sized sweatshirts instead. I wish I knew how to rectify this situation. This company seems to be a scam, and I'm concerned about their dishonest advertising practices.
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