Review Time
To
The Senior Management
Magicbricks
I am writing this complaint to formally escalate my serious dissatisfaction with the services provided by your company.
Ego issues between online sales team members are causing me lose my expected results and business is getting affected.
I have taken 2 Titanium listing for two properties. On my dashboard, what I see is totally surprising and complete nonsense.
I have taken package from an executive. Another guy contacted me for the same business. Now I am not sure who's blocking the package from getting expected results.
When I try to manage my subscriptions, I can see a standard listing with order ID 66905137 valid till March 2nd.
Another Order ID -66831227 showing Deal assured package valid till Aug 10th 2026
3rd Order Id -66831229 showing Deal assured package valid till Aug 10th 2026
When I go to Manage properties on my dashboard, its even surprising
Property ID - 83426837 valid till June 16th 2026
Property ID -83426745 valid till June 16th 2026
Property ID -81814133 valid till May 13th 2026
Property ID - 81814085 valid till May 13th 2026
I HAVE TAKEN ONLY 2 TITANIUM LISTINGS. Sales persons and activation team is jeopardising my business. Names of persons involved can be shared as and when required.
Find out it from your side and take strict action against them for playing with customers and not giving any services.
Check the status of packages. It's still showing pending and asking for payment to see leads.
Despite repeated assurances from your sales team regarding quality leads, the actual service delivered has been extremely disappointing and far below professional standards.
Key Issues Faced:
Lack of Support After Payment Once payment was completed, follow-up support and responsiveness dropped drastically. Sales team is non responsive
No Measurable Return on Investment
Despite significant payment, there has been negligible business output.
Unprofessional Handling of Complaints
Attempts to resolve the issue through customer support were either ignored or handled casually without accountability.
This experience reflects poorly on your brand credibility and raises serious concerns about business ethics and transparency.
To
The Senior Management
Magicbricks
I am writing this complaint to formally escalate my serious dissatisfaction with the services provided by your company.
Ego issues between online sales team members are causing me lose my expected results and business is getting affected.
I have taken 2 Titanium listing for two properties. On my dashboard, what I see is totally surprising and complete nonsense.
I have taken package from an executive. Another guy contacted me for the same business. Now I am not sure who's blocking the package from getting expected results.
When I try to manage my subscriptions, I can see a standard listing with order ID 66905137 valid till March 2nd.
Another Order ID -66831227 showing Deal assured package valid till Aug 10th 2026
3rd Order Id -66831229 showing Deal assured package valid till Aug 10th 2026
When I go to Manage properties on my dashboard, its even surprising
Property ID - 83426837 valid till June 16th 2026
Property ID -83426745 valid till June 16th 2026
Property ID -81814133 valid till May 13th 2026
Property ID - 81814085 valid till May 13th 2026
I HAVE TAKEN ONLY 2 TITANIUM LISTINGS. Sales persons and activation team is jeopardising my business. Names of persons involved can be shared as and when required.
Find out it from your side and take strict action against them for playing with customers and not giving any services.
Check the status of packages. It's still showing pending and asking for payment to see leads.
Despite repeated assurances from your sales team regarding quality leads, the actual service delivered has been extremely disappointing and far below professional standards.
Key Issues Faced:
Lack of Support After Payment Once payment was completed, follow-up support and responsiveness dropped drastically. Sales team is non responsive
No Measurable Return on Investment
Despite significant payment, there has been negligible business output.
Unprofessional Handling of Complaints
Attempts to resolve the issue through customer support were either ignored or handled casually without accountability.
This experience reflects poorly on your brand credibility and raises serious concerns about business ethics and transparency.
Magicbrick is completely fraud. please dont waste your money in buting their packages. i purchased package from them for my shop in gurgaon sector 85. its total waste of money. their customer care team dont know how to talk. They will give you offers like sir aapko 5000rs wala package lena tha 3000 wala kyon liya aapne. simple fraud
Magic Brick is absolutely cheating people... useless app, no proper listing, no support, total fake. please dont go with them. whatever the contact number they provide, no one will provide proper answer. kind of scam. Be aware. If I give my contact number in their app to login, will get OTP 3 digit.. app will say Invalid otp seems it accepts only 4 digit. Complained many time but no response from anyone and Sindu who is POC for MB. They cheated my money 5600/-.
Absolutely useless. Right from the so-called (under)valuation of the property to the marketing, showcasing, coordination, support - pretty much, everything is absolutely pathetic. App is totally buyer driven, so, property is grossly undervalued based on some idiotic assumptions. There's supposed to be an RM, who called once, at the beginning, in November 2025, after that, she's no longer in contact. A so-called "photo shoot" was conducted and I have neither seen those photos, nor heard about it after that. Everything is just bot driven with absolutely no proactive or reactive responses. Totally worthless and useless. This has been the worst real estate app I've experienced in the three countries I've lived in. Magic Bricks does a lot more harm than good. This company should be sued and shut down. Very dangerous and toxic.
I wish there was an option for 0 stars. They took my 7000 rupees for lead services and provided a terrible relationship manager who constantly made excuses, claiming that calls weren’t being answered because the platform showed up as spam. This went on for three months.
Caution: It is advisable to steer clear of any subscriptions from this service. They prioritize collecting payments but fail to address issues afterward. There is a lack of adequate support and accountability once payment is completed. Be sure to conduct thorough verification and read authentic reviews before committing. Consider your options carefully to safeguard your finances.
This is a deceptive company. I bought a premium plan for my rental property, but there is no visible contact number unless we pay extra. No tenants have reached out to me, and tenants are also frustrated about having to pay for access to the owner's contact information. What’s the point of paying for this premium plan if it doesn’t provide any benefits? I feel like I've wasted my money.
I invested 1600 in a membership but can never access seller information. Every link I click leads to a series of ads for overpriced properties, and even those lack contact details. It's completely useless. Additionally, every action requires an OTP, making it even more tedious. Overall, this has been a complete waste of time, and I feel deceived by this platform.
I spent 1600 on a membership but can never access seller information. When I click any link, I'm just met with ads for overpriced properties in high-rises, and even those lack contact details. It's utterly useless. Every action also requires an OTP, making it a tedious experience. Overall, this has been a total waste of time, and I feel scammed by this platform.
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