Review Time
I recently had an issue with an accidental annual renewal that I forgot to cancel. I contacted support and Jitka handled my case with incredible speed and empathy. Although their policy is usually non-refundable, they made an exception for me and processed the refund immediately. It’s rare to find this level of human touch in a tech company. 5 stars for Jitka and the Make team!
Very nice tool with a lot of integrations – a real time saver. But it’s unfortunate that support is not replying. I had an issue when the system lagged and charged me 5× the credits instead of 1×. I ended up paying five times the amount, and support has never responded (it’s already been 2 months)
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