moneymart.ca

4.6
4.6 Based on 111 reviews

Money Mart, is a North American financial services company that provides cash advance (payday) loans, cheque cashing, installment loans and money transfer services to people across Canada. Please provide Money Mart reviews or complaints here....

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Average Rating

4.6

/
5

111 Reviews

5 Star
79%
4 Star
11%
3 Star
2%
2 Star
2%
1 Star
6%

All Reviews

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Review Time

Cat Derker
I had a great experience, repeatedly At the location off 17th Ave in Calgary's sw. The gentleman he

I had a great experience, repeatedly
At the location off 17th Ave in Calgary's sw. The gentleman helped me figure out how everything works and was very respectful for all my visits. I am happy to return my business at this location.

5
Date of experience: Feb 17, 2026
Wesley S.
Straightforward application, payment date issues

The application was easy to navigate, but I faced challenges with adjusting my loan payment due dates. With my direct deposit arriving early this month, it's now set for the 12th instead of the 20th.

4
Date of experience: Dec 24, 2025
Heather Barnes
Easy application process

Filling out the application was straightforward, but I couldn't modify the dates for my loan payments. Due to an early direct deposit this month, it's set for the 12th instead of the 20th.

4
Date of experience: Dec 24, 2025
Arda Scott
Received incorrect information

I was given the wrong contact number initially, and after they resent it, I was informed that I need to wait two business days to access my funds. This is frustrating, and I won't use this service again or recommend it to others!

1
Date of experience: Dec 24, 2025
Exceptional customer support

The customer support I've received on multiple occasions has been outstanding and very knowledgeable.

5
Date of experience: Dec 24, 2025
VT48
Effortless and fast

The online process was simple and quick.

5
Date of experience: Dec 24, 2025
Xavier Carter
Slightly longer wait time

The wait was longer than I would prefer, but it's still a convenient and effective way to get short-term cash assistance.

4
Date of experience: Dec 24, 2025
Alma Morgan
Acceptable service

The service is adequate, but there are some minor adjustments needed in customer service.

3
Date of experience: Dec 24, 2025
Taran Ross
Rapid approval process

Approval was very quick.

5
Date of experience: Dec 24, 2025
Mehran Rostamzadeh
Extremely Poor Exchange Rate

Extremely Poor Exchange Rate – Predatory PricingI exchanged U.S. dollars to Canadian dollars at Money Mart and the rate was shockingly low. It was far worse than the market rate and significantly worse than what other currency exchange services were offering the same day.There was no transparency about how bad the rate was until the transaction was processed. The spread was excessive, and the result was that I lost a noticeable amount of money for a simple cash exchange. This feels less like a service and more like taking advantage of customers who may not have better options.Money Mart does not post exchange rates publicly, which makes it easy for them to quote whatever rate they want at the counter. That lack of transparency is unacceptable for currency exchange.If you care about getting a fair rate, do not exchange USD to CAD here. Check any reputable currency exchange or even a bank first. I would not use Money Mart again for currency exchange and do not recommend it to anyone.

1
Date of experience: Dec 23, 2025

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Business Details

  • Money Mart, is a North American financial services company that provides cash advance (payday) loans, cheque cashing, installment loans and money transfer services to people across Canada. Please provide Money Mart reviews or complaints here.

  • email info@moneymart.ca
  • call 18003611407
  • language https://www.moneymart.ca

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