marshandparsons.co.uk

4.4
4.4 Based on 161 reviews

Matching people and property in London since 1856 160 years ago, we established our first Marsh & Parsons office, creating a local agent people trust. Our culture is what sets us apart. As a team, we enjoy each other's company and for you, that means a ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

161 Reviews

5 Star
80%
4 Star
5%
3 Star
0%
2 Star
1%
1 Star
15%

All Reviews

Filter Reviews

Review Time

James Hoare
Lucy Meehan has been an absolute standout throughout our experience. Lucy has been responsive, proac

Lucy Meehan has been an absolute standout throughout our experience. Lucy has been responsive, proactive, and genuinely engaged.

Communication was clear and timely, questions were handled quickly, and she consistently went the extra mile to keep things moving when they could easily have stalled. In a process that can often feel stressful and opaque, Lucy brought a level of professionalism and calm that made a real difference.

If you want someone who is approachable, organised, and actually follows through on what they say, I couldn’t recommend Lucy highly enough. A genuine credit to the team.

5
Date of experience: Feb 17, 2026
Tonya Scott
Confusion Over Flat Sale Above Me

The flat above me is on the market, but no specific details have been provided about which unit is for sale. I've received four letters from various agents and had numerous visitors knocking for viewings. It's frustrating that the agents can't distinguish between a ground floor and a basement flat.

1
Date of experience: Dec 27, 2025
38 days and still waiting for my deposit

My landlord approved the full return of my deposit a week after my tenancy ended, but the company has yet to process it. We are now at 38 days without it. I'm stuck navigating through endless bureaucracy to reclaim my own funds. What if I needed it to secure my next rental?

1
Date of experience: Dec 01, 2025
flopio9001
Exceptional rental experience

My partner and I had an outstanding experience renting through the company, particularly with the representative who was incredibly helpful, friendly, and professional throughout our two-year tenancy. Any inquiries we had were resolved promptly and effectively. We highly recommend this representative and would happily work with them again in the future.

5
Date of experience: Nov 30, 2025
Barry H.
Outstanding support from the representative

The representative was fantastic during our interactions about a managed tenancy. Every question was answered, and actions were taken promptly, transparently, and in a friendly manner.

5
Date of experience: Nov 28, 2025
Julianne Kelly
Excellent customer care

The representative provided great assistance during our property checkout, was very responsive, and genuinely cares about customer satisfaction.

5
Date of experience: Nov 28, 2025
Charl L.
Highly effective letting agents

We engaged them as letting agents and were impressed by their thoroughness, responsiveness, and efficiency. The representative went above and beyond multiple times to ensure everything met our expectations.

5
Date of experience: Nov 27, 2025
David Reed
Professional and responsive service

The representative is responsive, accurate, professional, and helpful—no complaints whatsoever.

5
Date of experience: Nov 26, 2025
SB47
Great support from the representative

The representative has been fantastic, always helpful and quick to answer our questions. Thank you for all your support!

5
Date of experience: Nov 26, 2025
Kent S.
Prompt and helpful response

I received an extremely helpful and quick response to my inquiry. The representative in the management department resolved my issue with professionalism and ease.

5
Date of experience: Nov 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Matching people and property in London since 1856

    160 years ago, we established our first Marsh & Parsons office, creating a local agent people trust.

    Our culture is what sets us apart. As a team, we enjoy each other's company and for you, that means a passionate group of agents acting on your behalf. We focus on creating a healthy working relationship with our clients, providing the best service possible.See more

  • email md@marshandparsons.co.uk
  • call 02086141230
  • language https://www.marshandparsons.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More