masterholidays.co.uk

3.8
3.8 Based on 31 reviews

**Master Holidays Ltd** Welcome to Master Holidays Ltd, your trusted partner in crafting unforgettable travel experiences. At Master Holidays, we understand that travel isn't just about reaching a destination; it's about the journey, the memories, and t...

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Average Rating

3.8

/
5

31 Reviews

5 Star
59%
4 Star
9%
3 Star
3%
2 Star
3%
1 Star
25%

All Reviews

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Review Time

Valentine Butler
Avoid this company; poor service and hidden fees.

Look for alternatives, as this company engages in deceptive practices. The service is lacking. They will take your money and then demand additional fees just before your trip! This company does not arrange flights or anything ahead of time.

1
Date of experience: Dec 06, 2025
charsas_sas85
Avoid this company!

Look for alternatives and steer clear of this deceptive service. The quality of service is extremely poor. They will take your money and then demand additional payment just before your trip!

1
Date of experience: Dec 05, 2025
Shaun Rogers
A complete scam

This service is nothing but a scam. I'm experiencing what others have gone through. They refused to refund my money after claiming my booking was canceled. They showed me a reservation but did not secure a ticket. I was offered inconvenient travel options instead. Despite my requests for a refund, nothing has been done. They ask for my bank details but haven't processed any payments. Their explanations keep changing. This company is a major fraud. They take money and fail to issue proper refunds. I strongly advise everyone to avoid this service.

1
Date of experience: Nov 21, 2025
Carry
Avoid this scam!

I would give these scammers zero stars. They canceled my airport transfers, leaving me stranded at 3 AM with three children. I had to pay an extra amount for a transfer. Now, all I get when I call are false promises and no refund. They said they would call me back Monday, but that was 11 days ago with no follow-up. Please don't book with them; you will lose your money due to their no refund policy.

1
Date of experience: Sep 08, 2025
Arnaut Wilson
Great experience overall

I had a wonderful experience booking my flight for the first time. The representative I worked with was very nice and helpful.

5
Date of experience: Apr 03, 2025
TeemoYordleLord19
Scam alert!

This company deserves zero stars. I booked a ticket and was placed on automatic installments, which is their trap to charge you more later. I wanted to pay outright, but they refused, claiming an agreement with the airline. The airline confirmed they had received no payment for my tickets. Suddenly, they claimed the ticket price had increased despite not allowing me to pay directly. I demanded my money back, but they have refused to refund me.

1
Date of experience: Mar 24, 2025
Jaylon Patterson
Good support from the representative

I received good customer service. The only downside was an unexpected increase in ticket prices overnight, which I believe was due to the airline.

4
Date of experience: Mar 07, 2025
Sarmorr46
Fantastic experience

I genuinely enjoyed my vacation thanks to the excellent service I received. I'm grateful for the support throughout.

5
Date of experience: Feb 13, 2025
Claudia Turner
Be cautious with this service

People should be wary of this company. I lost £160 to them after they claimed to sell tickets, but I heard nothing afterward. One of their agents used a fake name and is likely involved in the scam. I was told he no longer works there, but I suspect he is still a scammer. Please be cautious.

1
Date of experience: Feb 13, 2025
Bridget Johnson
Trustworthy travel agent

The travel agent was reliable and professional, handling everything with care and efficiency. Thank you for the great service.

5
Date of experience: Oct 25, 2024

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Business Details

  • **Master Holidays Ltd**


    Welcome to Master Holidays Ltd, your trusted partner in crafting unforgettable travel experiences. At Master Holidays, we understand that travel isn't just about reaching a destination; it's about the journey, the memories, and the moments that last a lifetime.

    With years of expertise in the travel industry, we pride ourselves on offering a diverse range of tailor-made holiday packages to suit every traveler's needs. Whether you're seeking a relaxing beach getaway, an adventurous trek through the mountains, or a culturally enriching tour of historical landmarks, our dedicated team is here to curate the perfect itinerary just for you.

    We prioritize customer satisfaction above all else, striving to exceed expectations with impeccable service, attention to detail, and a commitment to excellence. Our knowledgeable travel specialists are passionate about sharing their expertise and ensuring that every aspect of your journey is seamless and stress-free.

    At Master Holidays, we believe in building lasting relationships with our clients, earning their trust through transparency, reliability, and integrity. Your journey begins with us, and we are honored to be your trusted companion every step of the way.

    Join us on a voyage of discovery and let Master Holidays transform your travel dreams into reality. Experience the world with confidence, comfort, and unparalleled quality. Your adventure awaits!See more

  • email manager@masterholidays.co.uk
  • call 02039605020
  • language https://masterholidays.co.uk

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