meloncube.net

4.6
4.6 Based on 283 reviews

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Average Rating

4.6

/
5

283 Reviews

5 Star
81%
4 Star
11%
3 Star
2%
2 Star
2%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Clif Rogers
Quick and extremely helpful

I was responded to so very quickly after i put up a support ticket. they answered any question i had with ease and efficiency.

5
Date of experience: Dec 30, 2024
Natalie Stone
5-Star service!

Jackie was so fantastic and went above and beyond to help me with a sever issue!

5
Date of experience: Dec 17, 2024
Auri
Support is horrible

Meloncube's hosting is just okay (It just works but is not great) but their support is horrible, I have had a ticket open for nearly a month trying to get back into my account after their 2FA page broke. I got back into my account about a week ago to find that my service was apparently cancelled (I still would have had a few months left on my service) and I lost access. I opened a ticket and haven't gotten any meaningful response since. This has happened to me twice.

2
Date of experience: Nov 12, 2024
Jody Hume
Have used MelonCube for hosting Minecraft

Have used MelonCube for hosting my Minecraft server for ages - every time I ran into any issues they quickly and simply helped me out. I never had any issues with their hosting, the server was always up and available. Great hosting! I would definitely recommend their services!!

5
Date of experience: Nov 09, 2024
footballman
Issue quickly resolved

I was having an issue running my modded Minecraft server, and got a response and had the problem fixed within about 30 minutes.

5
Date of experience: Sep 18, 2024
Zachary Henneman
The Staff was Incredibly helpful and…

The Staff was Incredibly helpful and was super timely in responding to Tickets would recommend this Hosting service for anyone looking to host a server!!

5
Date of experience: Aug 27, 2024
John wick
Best customer service experience of my life

After discovering I had unintentionally continued paying for a server I'd forgotten to cancel, I got in touch with Meloncube's support team via their ticket system...Within 2 hours of communication we had come to a settlement that all parties were happy with.Probably the best customer service I've ever had the pleasure of receiving. 10/10 for everything. I will certainly be using them in future.

5
Date of experience: Aug 14, 2024
Zachary Picarello
Had an issue with my server and was…

Had an issue with my server and was super frustrated. The staff fixed the issue in less than an hour and we're good to go now. Love these guys.

5
Date of experience: Aug 06, 2024
arthur
responses were quick and helpful

5
Date of experience: Jul 21, 2024
LongFist
The Perfect MineCraft Server Solution. Period.

The servers are extremely responsive, even under the heavy loads of some of the larger modpacks. Always ready, always on, and always fun! Tech support is second to none - they have always had solutions ready quickly (if not instantly) to resolve every issue we encountered. We rarely encountered issues at all, and most times it was an "us" issue not a "them" issue - thankfully they are incredibly patient, too. I can't recommend them highly enough.

5
Date of experience: Jun 29, 2024

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