Name: metro-pm.co.uk
Telephone: 000000000
Rating: 3.2

Jemma Guest

Exceptional Support from the Legal Team

I've been in contact with a member of the legal team regarding the acquisition of a management pack. The representative has been incredibly helpful and responsive to my requests, always keeping me informed about the progress. Thank you for the excellent support!

Date of experience: Dec 02, 2025

Becca Brooks Guest

3 months ago

Request for management pack

I’ve been in touch with the legal team regarding the procurement of a management pack. The representative has been extremely helpful and responsive, keeping me informed on progress at all times. Thank you!

Date of experience: Dec 01, 2025

Lindsay Patterson Guest

3 months ago

Disappointing lack of service

Unfortunately, there has been little substantive progress on actions for the past 3-4 months. Our property manager has been unresponsive, and we've now reached out to higher management.

Date of experience: Nov 30, 2025

Vicary Guest

3 months ago

Long-term management success

The service has managed our estate for over 17 years, consistently demonstrating responsiveness, professionalism, and punctuality. Our current account manager has exceeded expectations, providing exceptional service for both personal and communal issues.

Date of experience: Nov 28, 2025

TC Guest

4 months ago

Safety concerns unresolved

Nearly 5 months ago, I reported that the exit doors from my block could be deadlocked from outside, posing a fire risk. After no initial action, I followed up and received an unsatisfactory response. No one has visited the site, and I am now in touch with the compliance team regarding safety priorities.

Date of experience: Nov 03, 2025

Chucky Rogers Guest

4 months ago

Quick assistance from Rupinder

Rupinder was fantastic! Acted swiftly so I could have my tap fixed without delay.

Date of experience: Oct 23, 2025

Howard Brown Guest

4 months ago

Efficient service from the team

I have been working with a representative on leasehold inquiries for my client’s sale. I found them to be very efficient, prompt, and professional. All my questions were addressed in detail.

Date of experience: Oct 22, 2025

Florence B. Guest

4 months ago

Consistently helpful and responsive

We collaborate with the team regularly regarding a block of flats and consistently find them supportive and responsive to our needs. Thank you!

Date of experience: Oct 21, 2025

Joseph Fisher Guest

4 months ago

Excellent communication

There has been a good response rate to my queries and follow-up emails.

Date of experience: Oct 19, 2025

Mitch Bell Guest

4 months ago

Outstanding service from Owen!

Owen has been an incredible asset, making the transition from our previous managing agent a breath of fresh air. His responsiveness and helpfulness have made a significant difference. Thank you, Owen!