minikatana.com

4.5
4.5 Based on 101 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

101 Reviews

5 Star
80%
4 Star
8%
3 Star
1%
2 Star
3%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Joanne Foster
Minikatana had great service

Minikatana had great service. They even helped me when one of my swords needed specific maintenance.

5
Date of experience: Jul 20, 2023
Denise Smith
Ordered Two katanas for my bf’s…

Ordered Two katanas for my bf’s birthday, I ordered it a bit a late to be fair only a week maybe 10 days before his bday, anyway fast forward 3-4 weeks after his birthday still hadn’t been shipped. Now I’ve seen other reviews saying they recieved a generic message apologising, mine was that their warehouse has burned down. Luckily I was able to get the full refund, but I have a suspicion this was a scam or not a good company.

1
Date of experience: Jul 12, 2023
Carrie Ann Rogers
Great Gift for Anime Lovers

I recently purchased a Purple Enma sword for a friends birthday from Mini Katana. The entire experience has been absolutely phenomenal, I am very happy it came in time for my friend birthday! It's disheartening to see some reviews mentioning slow customer services, as I encountered nothing but efficiency and responsiveness throughout my journey with Mini Katana.First and foremost, let's talk about the sword itself. The craftsmanship is simply exceptional. The attention to detail, from the blade to the hilt, is remarkable. It's evident that Mini Katana takes immense pride in their work, and it truly shows in the final product.Now, let's address the customer service aspect. Frankly, I'm perplexed by reviews suggesting slow response times. I had an issue with my order, but when I reached out to Mini Katana's customer service, I received a prompt and courteous response. They were not only quick to acknowledge my concerns but also provided a resolution within hours. The level of professionalism and dedication they demonstrated left me thoroughly impressed.

5
Date of experience: Jul 05, 2023
Edmund
Excellent customer service

Excellent customer service. My katana was delayed so they ordered new one for me and gave me a gift card to compensate the delay.Loved the katanas. Build quality for bigger and smaller one is extremely nice.

5
Date of experience: Jun 16, 2023
Clara Morris
10/10 would shop again

Treat their costumers with care and respect and create high quality products.

5
Date of experience: May 17, 2023
Nehemiah Cooper
I ordered a dull katana

I ordered a dull katana, and it surprisingly came way earlier than expected! The quality is great, not a single piece has started to become loose even after many months. Very high quality, very accurate, would 100% reccomend.

5
Date of experience: Apr 19, 2023
Theo Reed
Quality is GREAT

Rlly good quality for the price, i did have a small issue with one and i was able to get very quick and easy support. ive had my 3 swords on display for about 1 or 2 years, no issues. they took great, and are def worth getting for the price. I reccomended to brand to a few friends and they like is aswell! Def reccomend to anyone looking for nice, budget swords!

5
Date of experience: Apr 11, 2023
Karlie
I have bought 20 swords from minikatana…

I have bought 20 swords from minikatana over the past year, and was sent three on accident that they let me keep. They ate great, which is why this is 5 stars, but it is leaning more towards 4.5 because as others have said, the steel isn’t the best.

5
Date of experience: Mar 09, 2023
Russi C.
I purchased 4 swords from Minikatana…

I purchased 4 swords from Minikatana and 2 out of the four had defects. The reason why I give 3 stars is because the blades themselves were flawless. One sword, the Battle-Ready Tanjiro's New Nichirin has a crack in the sheath, I didn't notice right away because the sheath was black. When I ran my hand along it, I felt the crack and noticed it. Plus the sword's metal end fell of the sword when I removed it from the box. Easily fixable with super glue.2nd sword, BATTLE-READY ICHIGO KUROSAKI BANKAI KATANA, was received in flawless condition.3rd sword was Rukia's white sword, the white ribbon looked like someone ran a marker over it. But the rest of the sword, sheath, blade..beautiful. 4th sword was the dull Law's katana. Love it with no damage. FFlawless.niw Minikatana did give me a $30 giftcard for tge damages I received. Not sure if I want to purcahse in the future, their customer service was nice, efficient and replied back in a timely manner which is a plus for me in any future purchase decisions.

3
Date of experience: Feb 23, 2023
Algernon
Quite the company

Quite the company. Overall, I have got nothing but positive things to say. I love the creativeness of the swords and pretty fast shipping. Don't have a lot to say, but is great for cosplay and just as a nice decoration. 5 stars!!!

5
Date of experience: Feb 16, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More