minstercleaning.co.uk

3
3 Based on 21 reviews

Minster Cleaning has been trusted to clean office and commercial premises, large and small, since 1982. By choosing Minster Cleaning, you will receive a flexible and friendly commercial cleaning service that is reliable, consistent, trustworthy and great...

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Average Rating

3

/
5

21 Reviews

5 Star
43%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
48%

All Reviews

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Review Time

Genuinelady
Not a good place to work for supervisors always contacting you before work over complaints made by o

Not a good place to work for supervisors always contacting you before work over complaints made by other cleaners even after being asked not too and never check if facts are right nastiness all the time no where to complain back plenty of ignorance though.

1
Date of experience: Feb 13, 2026
Genuinelady
Not a good place to work for…

Not a good place to work for supervisors always contacting you before work over complaints made by other cleaners even after being asked not too and never check if facts are right nastiness all the time no where to complain back plenty of ignorance though.

1
Date of experience: Feb 12, 2026
stephen
I would advise no body to work for…this company

I would advise no body to work for companythey are very ignorant when they reply back with a texthey don't promise you anything when you ask them bout stuff they ignore it worst thing I did never againso don't work for them

1
Date of experience: Sep 20, 2025
Gideon Kelly
You have been warned

You can commonly expect to be ignored, no support for personal circumstances, broken promises and they will take your money that you earned and ignore you. Never provide cover so expect you to pick up the slack. Never saw them personally apart from interview and first day! They’ll happily be paid by the site and everything else is down to you

1
Date of experience: Mar 12, 2025
Rosie Harris
I currently work for minster and have…

I currently work for minster and have been for 3 months. They gave me a chance when nobody else would. I currently work by myself aswell. I love it. Not sure why people complain, they are such nice people, if I ever run out of products they are ready to bring you more. I do have a favorite though haha, no names given but she’s always a right laugh and giggle. -Molly

5
Date of experience: Feb 22, 2025
Amber
Minster Devon & Cornwall

The ladies who visited our premises to carry out a deep clean were very efficient, pleasant and provided a great service.

4
Date of experience: Nov 09, 2024
Carlisle Coleman
Horrendous Customer Service

This is one of the worst companies I have ever had the misfortune to deal with. I suggest you research them before considering trusting them with your facility requirements. They will sell you the dream and then let you down! Horrendous local office staff who are abrupt, rude, and unhelpful! Steer clear!

1
Date of experience: Oct 01, 2024
Karlee Howard
1 year at Minster Cleaning so far

I have been working for Minster Cleaning in Norfolk for about 1 year now, and I can honestly say that they have been a great company to work for, very professional and very helpful.Any questions or any problems I still have, I get a answer straight away. Great at stocking my cleaning cupboard up when I'm running low on stock. (I am never out of any cleaning materials) When I put on my work apron I feel proud of the company I work for.

5
Date of experience: Sep 24, 2024
AK32
Management at Minster cleaning Newcastle

I have worked for Minster out of the Newcastle branch for the last 5 months and I can honestly say that I have found it an amazing company to work for! The management are supportive, easy to contact and go out of their way to resolve any issues that might arise. They are approachable and genuinely nice people. Stock is easy to order and you get a reminder with plenty of time to put your order in. I have had numerous managers over the years and my line manager at Minster is by far one of the best at his job, being friendly, organised and nothing is too much trouble for him to look into for me. I would definately recommend working at Minster Cleaning. Jackie B.

5
Date of experience: Sep 24, 2024
Kelsey Walker
Very Poor

DO NOT USE! I would not recommend this company to any business or anyone considering working for them. Their customer service is a disgrace and they do not care about their clients or staff!

1
Date of experience: Sep 02, 2024

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Business Details

  • Minster Cleaning has been trusted to clean office and commercial premises, large and small, since 1982.

    By choosing Minster Cleaning, you will receive a flexible and friendly commercial cleaning service that is reliable, consistent, trustworthy and great value.

  • email minster@minstergroup.co.uk
  • call 0800220011
  • language https://www.minstercleaning.co.uk

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