moneymetals.com

2.4
2.4 Based on 21 reviews

As America's fastest growing dealer, Money Metals Exchange helps customers switch their paper dollars into the safety of gold & silver bullion coins & bars....

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Average Rating

2.4

/
5

21 Reviews

5 Star
29%
4 Star
0%
3 Star
5%
2 Star
19%
1 Star
48%

All Reviews

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Review Time

PF87
Frustrated over missing receipt with price

I just want a receipt for my purchase that includes the price. I need a document showing the amount paid, not just a list of items sent after waiting several weeks. The system claims it can't produce the form. The representative stated I have pop-up blockers, but I don't have any since I rely on them for my work from home. Don't let them mislead you. Is it really so difficult to provide a receipt showing the total amount?

2
Date of experience: Jan 20, 2026
Fletcher A.
Just need a receipt for my purchase...

All I need is a receipt for my purchase that includes the price. A receipt that shows the amount paid, not just a list of items sent after several weeks. Their system claims it can't generate the form. The representative suggested I have pop-up blockers, but I don't have any, as I rely on them for my work from home. Don't let them deceive you. Is it truly that hard to send a receipt with the total amount?

2
Date of experience: Jan 18, 2026
Bobby Wilson
I invested in gold expecting a positive return...

I invested in gold expecting a positive return, but I later found out that the company managing the investment was unreliable. My attempts to withdraw my funds were unsuccessful due to ongoing errors. The experience was stressful. I sought help from a service that reviewed my situation and offered structured support. Thanks to their assistance, the issue was resolved and I was able to recover my funds.

1
Date of experience: Jan 14, 2026
Tammy
Amazing service!

Amazing service! Exceptional customer support! Fast delivery! Metals always arrive in pristine condition. I have conducted numerous transactions with this service and have experienced nothing but satisfaction!

5
Date of experience: Jan 14, 2026
Kenneth Howard
Profits shown are not authentic and...

Profits shown are not authentic and cannot be accessed. With help from the support team, I was able to recover my assets.

1
Date of experience: Jan 11, 2026
matiweu95
Wrong coin received

Received the incorrect coin; it was not what I ordered.

2
Date of experience: Jan 08, 2026
Thomas H.
Price dropped within the 10-minute lock...

During the 10-minute price lock, they reduced it after I submitted my information.

1
Date of experience: Jan 02, 2026
Carlisle Coleman
High premiums to consider

They offer good products. Just be sure you know exactly how much you are paying in premiums. I didn’t fully grasp my invoice (my oversight). Their premium appeared excessive ($889.00) or $7.66 per ounce of silver. That seems quite high. Examine your invoice carefully before finalizing the purchase.

3
Date of experience: Dec 29, 2025
Troy Walker
I ordered silver but never received it...

I ordered silver but never received my order. I reached out for assistance and never got a response. It’s incredibly frustrating.

1
Date of experience: Dec 27, 2025
Rosalyn Parker
These individuals are despicable.

These individuals are despicable. They operate a so-called facility in the desert pretending to be a brokerage for precious metals. Don't be misled; they are completely unregulated. Anything you send to them is entirely at your own risk and expense. High-pressure sales tactics dominate this operation. You will have no recourse if anything goes awry.

1
Date of experience: Dec 25, 2025

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Business Details

  • As America's fastest growing dealer, Money Metals Exchange helps customers switch their paper dollars into the safety of gold & silver bullion coins & bars.

  • language https://moneymetals.com

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