Review Time
I'm disappointed and wish I had done my research before ordering. It's unfortunate to rate them with one star. I regret not checking reviews beforehand. I ordered two tops based on the size chart, but neither fit as expected. The fabric quality was poor. They offered a credit note, which I declined, and insisted on returning to China at a high postage cost. I sent them to the London address instead, but they refused to refund me. I filed a dispute, but the outcome was not in my favor, leaving me £50 out of pocket. I advise against buying from this company!
It’s unfortunate I have to give them a single star. I regret not checking reviews before purchasing from this seller. I ordered two tops, one red and one black, in large based on the size guide, but neither fit properly. One was larger than the other, and the fabric was subpar. They offered a credit note, which I declined as I didn’t want to buy more poor-quality items. They insisted I return them to China at a cost of £23.50. I sent them back to the London address on the parcel, but because it wasn’t the correct location, I was denied a refund. I filed a dispute through my payment service, but it didn’t go in my favor, so I lost £50. I strongly advise against this company!
I also regret not checking reviews before ordering from this seller. I had a similar experience to others here. Thankfully, I paid through a payment service and filed a case, ultimately receiving a full refund for the poor-quality riding boots. However, I’m frustrated about the £15.75 return shipping to the Netherlands.
I ordered a 'linen blend' shirt for over £40 and received a cheap imitation with no textile or brand labels, and no packaging. The product was laughable and not wearable. The seller insists I return it to China at my expense. It’s unbelievable they’re allowed to operate.
I purchased riding boots that were claimed to be leather. They eventually arrived, but were nothing like the description or pictures—cheap and poorly made. Returning them to China would be expensive, and I was offered a discount to keep them instead. This company is very misleading.
I feel completely scammed. I bought two pairs of riding boots for £95 during a sale. They are poorly made, with thin material and fraying stitching. I haven’t received a response. I wish I had seen these reviews before ordering. I hope to get my money back.
I ordered leather waterproof riding boots, but they are neither leather nor waterproof. The material is cheap plastic. I was offered a gift card for future purchases, which I declined, and I was told I could return them at my cost. I have raised a dispute with my payment service.
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