Review Time
Clark and Sam came to fit my new pane of glass into my back door now with a cat flap hole cut into it.
Before I could blink, the old pane of glass was uninstalled very cleanly and professionally and the new one was in!! the guys nicely polished off the glass. very rapid, professional and friendly service, they even helped me move the old paint of glass into my garage as I wanted to keep it.
Thanks very much guys. I would highly recommend, very reasonable price for the great service
Oh my god after a disaster with a sofa delivery I tried to get window company’s in my area ( Saturday morning at 11.15 ) but they were all shut or not answering the phone when i phoned Montrose glass and left a voice Mail and a email I did not hold much hope, with in two minutes they rang back and arranged a glazier to come with in two hours to remove window for sofa to fit, Twenty minutes later I had another phone call with the exact time of arrival, so had time to arranged friends to help with the sofa. ( sorry with all that was going on I have forgotten his name ) he turned up ten minutes early and was very helpful made it look easy to remove the glass unit ( wish I had the correct tolls ) then he helped use with the getting the sofa from the garage and into the lounge. This was all done in 45min. No mess very helpful very professional. THANK YOU
The team provided an excellent turnaround for my situation. After the stress that led me to reach out, I was nearly at my breaking point. I expected complicated questions that would be hard to answer, along with the usual hesitations. To my surprise, I received a detailed quote via email, consistent communication, and updates without any pressure when I mentioned our insurers wanted to explore other options first. Once we received the go-ahead, everything went smoothly. The crew arrived on time and began work after confirming with our warehouse personnel. I appreciated the relaxed approach, the friendly and helpful customer service, and the efficiency of the technicians. I would wholeheartedly recommend this service.
The team turned my mood around completely. After all the chaos that led me to reach out, I was almost at my limit. I expected to be bombarded with complicated questions that I wouldn't easily answer, along with the usual hesitations. Instead, I was pleasantly surprised to receive a detailed quote via email, consistent communication, and updates without any pressure when I informed them that our insurers wanted to try another approach first. Once we got the go-ahead, everything went seamlessly. The crew showed up without any fuss and began work after confirming with our warehouse staff. I appreciated the relaxed approach, the supportive customer service, and the quick and precise work of the engineers. I would absolutely recommend this service.
Our patio door broke unexpectedly on Boxing Day. The team managed to find us a very friendly and helpful technician within the promised 2-hour timeframe. He ensured the glass was made safe and provided advice on the shattered glass. Exceptional service, especially at 7 pm on Boxing Day!
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Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service.
We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice.
Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.
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