Review Time
Firstly, they collect way beyond the required personal information for this type of transaction.
Secondly, like others, I never received an email/sms confirmation with the tickets, neither did any other ticket holder, for whom I also had to add all of their personal information.
Thirdly, on contacting them to resolve this, was told, unless I hand over even MORE personal data, they will not release the tickets, and no refunds.
Pathetic company, avoid, avoid, avoid.
Slow responses, and after repeatedly telling them that I couldnt access my account, their emails for renewing password never arrived (yes I checked other folders) then link from them to get into account didnt work, them sending me my ticket to my email that didnt come though either. They offered no further help even though it must be a technical issue at their end as I have never had a problem like this with other websites. Theyve bascially taken my money and Ive received nothing, now theyve cut me off. Terrible service.
Firstly, they collect way beyond the required personal information for this type of transaction. Secondly, like others, I never received an email/sms confirmation with the tickets, neither did any other ticket holder, for whom I also had to add all of their personal information.Thirdly, on contacting them to resolve this, was told, unless I hand over even MORE personal data, they will not release the tickets, and no refunds.Pathetic company, avoid, avoid, avoid.
I bought three tickets for my daughters and me to have a special night out, but it ended up being a huge disappointment. We arrived at the venue right at 7:00 PM, excited to see the main act. However, after two and a half hours of watching opening acts, the headliner still hadn’t come out and there was no communication.Since it was a Thursday night and we had to work the next day, we couldn’t stay any longer and had to leave at 9:45 PM without ever seeing the main performance.I contacted Moshtix about what happened, but they offered no help or resolution at all. For the amount we paid and the anticipation we had, this was really disheartening.
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Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events.
Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally.
The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.See more
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