moshtix.com.au

2.6
2.6 Based on 21 reviews

Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.6

/
5

21 Reviews

5 Star
33%
4 Star
5%
3 Star
0%
2 Star
10%
1 Star
52%

All Reviews

Filter Reviews

Review Time

Aaron Fisher
Firstly, they collect way beyond the required personal information for this type of transaction. S

Firstly, they collect way beyond the required personal information for this type of transaction.

Secondly, like others, I never received an email/sms confirmation with the tickets, neither did any other ticket holder, for whom I also had to add all of their personal information.

Thirdly, on contacting them to resolve this, was told, unless I hand over even MORE personal data, they will not release the tickets, and no refunds.

Pathetic company, avoid, avoid, avoid.

1
Date of experience: Feb 19, 2026
Ruth
No ticket and no access to my account and no help!

Slow responses, and after repeatedly telling them that I couldnt access my account, their emails for renewing password never arrived (yes I checked other folders) then link from them to get into account didnt work, them sending me my ticket to my email that didnt come though either. They offered no further help even though it must be a technical issue at their end as I have never had a problem like this with other websites. Theyve bascially taken my money and Ive received nothing, now theyve cut me off. Terrible service.

1
Date of experience: Feb 17, 2026
Kate
I’ve been waiting for a refund since an…

I’ve been waiting for a refund since an event that was cancelled. Cancelled on the 23rd of December. No contact number, no replies to the 6 form enquiries i have submitted. Can someone contact me ASAP.

1
Date of experience: Feb 09, 2026
Aaron Fisher
Data Mining Company best describes MoshTix

Firstly, they collect way beyond the required personal information for this type of transaction. Secondly, like others, I never received an email/sms confirmation with the tickets, neither did any other ticket holder, for whom I also had to add all of their personal information.Thirdly, on contacting them to resolve this, was told, unless I hand over even MORE personal data, they will not release the tickets, and no refunds.Pathetic company, avoid, avoid, avoid.

1
Date of experience: Jan 22, 2026
Daniel mckilliam
Where is my money.

1
Date of experience: Jan 07, 2026
Mat Cheer
Ordered collector tickets as they were…

Ordered collector tickets as they were a gift. 2 months later and many emails still haven't received. Don't waste your money or time with this option

1
Date of experience: Dec 17, 2025
Dreadful service and no way to get a…

Dreadful service and no way to get a refund

1
Date of experience: Nov 29, 2025
Isabella
False advertising

False advertising. Hard to contact. Would not respond to any emails.

1
Date of experience: Nov 05, 2025
Kel E
The event was not as advertised

The event was not as advertised. There were no magic tricks, trick or treating or other fun activities described. It was $10 for face painting! And $10 for each ride. There were lots of disappointed kids.

1
Date of experience: Nov 01, 2025
Nicole England
I bought three tickets for my daughters…

I bought three tickets for my daughters and me to have a special night out, but it ended up being a huge disappointment. We arrived at the venue right at 7:00 PM, excited to see the main act. However, after two and a half hours of watching opening acts, the headliner still hadn’t come out and there was no communication.Since it was a Thursday night and we had to work the next day, we couldn’t stay any longer and had to leave at 9:45 PM without ever seeing the main performance.I contacted Moshtix about what happened, but they offered no help or resolution at all. For the amount we paid and the anticipation we had, this was really disheartening.

1
Date of experience: Oct 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events.

    Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally.

    The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.See more

  • email https://tixsupport.moshtix.com.au/hc/en-us
  • language https://tixsupport.moshtix.com.au/hc/en-us

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More