Review Time
My bench’s delivery was delayed but this was due to the delivery company we had two delivery promises not met but it was delivered on the third , not Mr Teaks fault. On unpacking a large crack was found MrTeak offered a 10% refund which I was reluctant to accept for such a large crack, however I did not want to face repacking and any further delay on a replacement. I had it repaired locally and I am very pleased with it .These things happen, just unfortunate.
No delivery, no reply to emails, and despite being assured (on the one time I managed to get a reply on the phone), that it would be dispatched next day, it still hasn’t. Phone just disconnects when you ring. Have had to contact credit card company to get a refund. I wonder if the company has gone bust.
Beautiful quality bench, simple to construct and looks perfect in it's new position. We had some difficulty with the courier as the damaged the first bench sent and then lost it. But Mr. Teak were responsive and sorted the issue, sending a replacement with a different courier. All in all, very happy with the service provided, these things happen!
A really good cover for our banana shaped wooden garden bench. We like the 'quick' fasteners each side for everyday use and also the extra toggles supplied which we use for bad/windy weather. Item arrived really quickly too. Second item we've had from Mr Teak now.
Overall very good purchase, well made, very solid.Only complaint, holes on bench not drilled big enough for dowel so split first corner. Drill the rest and fixed the split by running glue. ( spent 25yrs working with wood) shouldn't have needed to. Better fine quality control.
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Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.
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