Review Time
Not to be trusted! I purchased a collar from Muh Paws with my phone number on it. I was not informed that it was shipping from overseas so delivery took 4 months. When I received it, there was no phone number on the collar. I have sent 4 emails and a return request. No response! I would not purchase from this company under any circumstance!
Do not order from this company. Spend your money on more communicative and reputable companies. Customer service is bad / non existent. Waited 3 months for my items only to find out it did not match the website description. Followed their procedures to return, got return authorization #, paid for shipping, tracked it as received. They never reimbursed me nor did they respond to my many attempts to follow up on my refund.
Ordered a dog collar on March 28 of this year still haven't gotten it or a tracking number. When I try to track it it says received order didnt assign tracking number ive ordered alot of 9ther stuff and was able to track it the entire time. They didn't have a problem taking my money neither. I sent 6 damn emails and not even gotten an email back worse company ever will never buy anything from here again
We bought a dog coat from this merchant and what we got was not a small it was xxs or something. There is no sizes on the website, so we ask for a refund, we sent the coat back but never received our money. We emailed and emailed them about our refund but never responded. Beware of this seller
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