mulat.com

4.7
4.7 Based on 41 reviews

MULAT offers premium everyday urban fashionwear, without the high-street markups. All MULAT products are ethically produced and offer unrivalled comfort and style with our luxury fabrics....

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Average Rating

4.7

/
5

41 Reviews

5 Star
88%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

RA64
Order Never Arrived.

I never received the shoes I ordered. Avoid doing business with this company as they will take your money without sending the product. I reached out to the support team over twenty times, but they were unhelpful. I strongly advise against working with them.

1
Date of experience: Jan 07, 2026
Hal Ross
Avoid This Company.

I never received the shoes I ordered. Avoid doing business with this company as they will take your money without sending the product. I reached out to the support team over twenty times, but they were unhelpful. I strongly advise against working with them.

1
Date of experience: Jan 07, 2026
Carlie Bell
My Second Pair is Here

This is my second pair. The ordering process was straightforward. Customer service was prompt and addressed my concern immediately. I was waiting for a 20% discount that I thought was coming. I got impatient and ordered with a 10% discount instead. The next day, I received an email for a 15% discount. I called customer service to cancel my order for a re-order with the 15% discount. They arranged a 5% refund instead, which I appreciated. I received the credit in a few days. Later, I got an email for a 20% discount, but I decided to leave it as is. Regarding the product - the soles are hard and not very comfortable. So why did I buy a second pair? I like the style and added a soft insole to my first pair, which I will do for my second pair too. Also, note that all footwear adds some height, usually around 0.75 to 1.5 inches. The product will elevate you by about an extra inch. When I ordered my first pair, I found the sizing to be a bit smaller than other shoes I wear. I ordered my usual size 9, but it was too snug. I contacted customer service for the return process or to re-order a size 9.5. They promptly sent me a size 9.5. With the insole, it’s still a bit snug, but manageable. For my second pair, I ordered a size 10, and with the insole, it’s perfect! It’s comfortable, stylish, and enhances my height.

5
Date of experience: Dec 27, 2025
Noel H.
Stylish and Comfortable

I was skeptical at first, but once I tried them on, they were extremely comfortable and stylish. I love them and have ordered a second pair.

5
Date of experience: Nov 05, 2025
Tanner Adams
Fast Delivery

Fast delivery. I love the trainers; they are comfy and stylish.

5
Date of experience: Nov 03, 2025
Flynn B.
Delivered Despite Challenges

The product was delivered by a courier even during the nationwide postal strike.

5
Date of experience: Oct 15, 2025
Nicole
Well Made and Great Value

Well made, comfortable, and a great value for money. I loved them so much that I bought three pairs, all in black!

5
Date of experience: Oct 03, 2025
RC41
Timely Delivery

Timely delivery and excellent quality product.

5
Date of experience: Sep 30, 2025
Maria Lewis
Excellent Value

Great product for the money and fantastic service.

5
Date of experience: Sep 25, 2025
Biscoito_YT26
Phenomenal Shoes

These phenomenal shoes are matched only by the excellent customer service! They look like designer shoes but are even more comfortable.

5
Date of experience: Sep 11, 2025

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Business Details

  • MULAT offers premium everyday urban fashionwear, without the high-street markups. All MULAT products are ethically produced and offer unrivalled comfort and style with our luxury fabrics.

  • email support@mulat.com|
  • language https://mulat.com

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