mutualcu.org

4.8
4.8 Based on 40 reviews

Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL. Chartered in 1931, Mutual Credit Union is Mississippi's olde...

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Average Rating

4.8

/
5

40 Reviews

5 Star
95%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Eustace Powell
I am a member of the credit…

I am a member of the credit union...about 15 years...before MUTUAL...toke it over...since the new system and the new staff...NO ANSWER PHONES...NO CALL BACKS....#130 IN THE CALLING QUE...THEY PROMISE SOMEBODY WOULD GET ME ANSWERS...NOBODY NEVER DID...I DRIVE TO THE OFFICE...THEY JUST SAY THE SYSTEM...IS DOWN...I have been with the prior credit union...for a very very very long time...and want to continue to stay because the cashier clerk...KRISTI...is good with my account...as for the rest...NOOOO HELP AT ALLL)....

1
Date of experience: Jul 21, 2024
Otto Barnes
The rating is for the new app

The rating is for the new app. If I can give no star I will. For me upgrade is better and more devices are compatible, but not the new app, my phone is not compatible with the new app, the old one was better, supported my device.

1
Date of experience: Jul 02, 2024
Very polite and couteous costomer

Very polite and couteous

5
Date of experience: May 21, 2024
Georgene Hughes
Good

I like how u do for everyone

5
Date of experience: May 13, 2024
ID78
Good service and good peoples

5
Date of experience: May 05, 2024
VAQUIREDSTONER45
Appreciated

Your Branch did everything right and explained all guidelines associated with what I called for. Jessica does a hell of a job crossing every t and dotting every I. You have a very good employee in her. She's a team member in the right place.

5
Date of experience: May 03, 2024
Igor
They were pleasant and efficient!

5
Date of experience: May 01, 2024
I love it

I love it! Wonderful service. Very patient and understanding and straightforward.

5
Date of experience: Mar 12, 2024
Biscoito_YT
Everyone was good to me every time I go…

Everyone was good to me every time I go in the credit union !!!

5
Date of experience: Mar 08, 2024
GB49
Very professional and communication is…

Very professional and communication is great compared to other banks I have dealt with in the past.

5
Date of experience: Mar 07, 2024

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Business Details

  • Mutual Credit Union serves those who LIVE, WORK, WORSHIP, VOLUNTEER, or ATTEND SCHOOL in Warren, Hinds, Yazoo, Issaquena, Sharkey, Claiborne, Lowndes and Copiah Counties and Pickens County, AL.

    Chartered in 1931, Mutual Credit Union is Mississippi's oldest credit union, and one of the Southeast's most respected. Through the years, our State-chartered financial institution has grown from humble beginnings into a world class financial services organization with over 23,000 active members and nearly $300 million in assets.

    Offering the complete continuum of consumer financial services, we provide members with the same level of service as big banks for substantially less cost. Whether it's below big bank rates on loans or the lowest possible fees on share draft (checking) accounts, our members regularly get more for their money.

    We are based in Vicksburg, Mississippi, with branches in Vicksburg, Raymond, Yazoo City, and Columbus and that's where all of our decisions are made. In turn, our members enjoy easy access to local decision-makers, as well as the peace of mind that comes from doing business with the area's only "hometown" financial institution.

    In short, we hold each of our members in high regard, and we trust it's safe to say, "Our Focus Is You."
    See more

  • email membercare@mutualcu.org
  • call 8774573654
  • language http://mutualcu.org

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