Review Time
Avoid this company at all costs.
I placed an order with this company and never received a refund after returning the product / canceling the order. Despite multiple attempts with customer service, I was ignored or given empty promises about lies stating, we have done our job, but it's not our fault you have not received your refund.
This company took my money and failed to resolve the issue in any meaningful way. The lack of accountability and customer support is unacceptable. I would strongly recommend spending your money elsewhere unless you’re comfortable risking a loss.
Still waiting for a refund that never came.
I ordered a product from this company and was supposed to receive a refund. That never happened. Customer service was responsive, but unhelpful, and I was forced to waste my time chasing my own money I never received.
This experience shows a complete disregard for customers. I will never order from them again and I suggest others think twice before doing business with a lame and unreliable company that can’t be trusted to refund customers their money.
Experience with Mybooksjoint was not good at all. After making the payment, my order didn’t even appear in my account for several days which left me really confused and worried. I kept checking for updates, but there was no proper communication until much later when i finally received the confirmation. Even then, the delivery date kept changing multiple times which made the wait even more frustrating. By the time the book finally arrived at my doorstep, I had already borrowed the same copy from a friend because I couldn’t keep waiting any longer. They need to fix both their payment system and delivery process immediately.
I paid for 34 books via PayPal and what I received were clearly counterfeit books. The pages are of very poor quality with no authentication proof. I emailed them requesting a refund, but they have stopped replying. Totally untrustworthy
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