mydermadream.com.au

4.7
4.7 Based on 1.5K reviews

...

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Average Rating

4.7

/
5

1.5K Reviews

5 Star
89%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Michelle Zilonis
Brendon took the time to listen to me. He explained how everything works and sent me a step by step

Brendon took the time to listen to me. He explained how everything works and sent me a step by step instructions to my email after going over the directions with me. He wanted to know what I wanted to achieve.

5
Date of experience: Feb 22, 2026
Stacey
She took the time and listened to me and was very professional. She promised she would take care of

She took the time and listened to me and was very professional. She promised she would take care of the issue and I would have a 100% refund. She put me on hold for a short moment and was back with everything resolved. There needs to be better customer service in other departments but hers was 100% outstanding. Thank you!

5
Date of experience: Feb 19, 2026
delee lee
It was very helpful to speak with Fritz & have the system explained in a lineal way. The videos are

It was very helpful to speak with Fritz & have the system explained in a lineal way. The videos are informative but put me into what seemed was a loop of more to buy. Having Fritz call me was so important! She made me feel like I'm not just a number to your company, & that my success is important to her & your company!

5
Date of experience: Feb 15, 2026
Bertha Pollard
Being able to cancel my subscription. There was miscommunication when I ordered. Thought I was only

Being able to cancel my subscription. There was miscommunication when I ordered. Thought I was only ordering once for My Derma Dream. Talha was able to clear things for me and cancel my subscription.

5
Date of experience: Feb 14, 2026
Joleen Stanczyk
I haven't tried the product yet and I'm excited to get it. May (or maybe spelled Mae) is wonderful.

I haven't tried the product yet and I'm excited to get it. May (or maybe spelled Mae) is wonderful. She fully explained everything. I had questions on the original costs and she took be through everything. She provided detailed instructions on how to use everything. May also have me a way to contact her later. Thank you!

5
Date of experience: Feb 11, 2026
Lorraine Vanness
I rarely write reviews but I feel I must share this one. I placed an order with Derma Dream and not

I rarely write reviews but I feel I must share this one. I placed an order with Derma Dream and not long after had a need to try to cancel. This company and Tahla were so supportive it was amazing. Best customer service ever!!! It is refreshing to find a business that actually cares about the human as much as the product!!

5
Date of experience: Feb 10, 2026
Nancy Grindley
Javeria was great to work with. She explained everything thoroughly and helped me to find a solution

Javeria was great to work with. She explained everything thoroughly and helped me to find a solution to my issues. While I’m still trying to find the right product for me, Javeria’s service was excellent.

5
Date of experience: Feb 08, 2026
Joy Payne
Information was clear and complete. I was a little surprised at extra products information/overall

Information was clear and complete.
I was a little surprised at extra products information/overall costs, that was not included on initial video.
I am looking forward to seeing results that are to be expected.

5
Date of experience: Feb 07, 2026
Julie Kelly
Hussein was extremely kind and helpful to me. He helped me understand what I purchased, informed me

Hussein was extremely kind and helpful to me. He helped me understand what I purchased, informed me of additional information I did not know and resolved my issue and then also gave me a lifetime discounted price which saves me $106.00 a year of which I am truly grateful.

Hussein was professional, patient, thorough and kind to me the entire time. I really appreciate all of this, especially in customer service as that I a very challenging position to be in when customers are complaining to you all the time.

Top notch professional!

Thank you so much Hussein!

Julie

5
Date of experience: Jan 27, 2026
Nancy Walters
Aves was So Helpful! He was exceptionally helpful and patient with my understanding of how to set up

Aves was So Helpful! He was exceptionally helpful and patient with my understanding of how to set
up a regime for my new products.
I am looking forward to his help as I employ my
new product and seeing great results.
Nancy

5
Date of experience: Jan 26, 2026

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