Name: soap.com
Telephone: 000000000
Rating: 3.7

Kristen Guest

Poor customer service and incorrect orders

I've been a loyal customer for years, their customer service has never been great but recently it's been appalling. In addition their website now reflects inaccurate information about their autoship, which resulted in me receiving unwanted goods and placing unnecessary orders. I never felt valued or respected as a customer who has spend thousands of dollars with them when I had to deal with their customer service about the frequent issues. Take your business elsewhere.

Date of experience: Mar 23, 2017

Mark Workman Guest

9 years ago

CRAP!!!!!!!!!!!!!!!

Posted a review over two weeks ago had a telephone call from a member of staff he left a voicemail. I could not get back in touch with him.Neither have complaints dealt with this.This service is absolute crap. Do not BUY from this company.They Provide CHEAP materials and CUSTOMER service is ZERO.

Date of experience: Feb 04, 2017

Lisa Guest

13 years ago

Best Discovery in 2012

Ordered items at 10pm (too large carry from a retail store) they were literally delivered at 830am the next morning. Free shipping, 15% discount and I earned miles using United Mileage Plus Mall. Truly on of the greatest online shopping experiences I have ever had. Prices are average...not incredible but the convenience is unsurpassed.

Date of experience: Dec 23, 2012

Deborrah Bédard Guest

13 years ago

I love going into my grocery store and checking the price of what I bought on SOAP.COM

I just get tickled about the money I saved on one of my favorite products:

Method Gel Hand Soap (Sweet Water scent)

I use it as a bath gel. I use it as shampoo. I use a lot of it. And so, I'm always trying to find it on sale...which is almost never.

I will purchase it again from Soap.com.

Date of experience: Jun 27, 2012

Kevin Tober Guest

13 years ago

Best online source for method products

I buy all my method products from soap.com. They always have a large inventory of items in stock, in all fragrances imaginable (not like the stores or other websites where I've tried to find method items).

Prices are great, sales are frequent, and shipping quality and speed are A+++++

First time users gets 20% off orders, so use it to stock up on supplies! You get your order the next day most of the time! I placed order yesterday morning and it was delivered today by 10 AM!