myfreebird.com

3.2
3.2 Based on 160 reviews

Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and produ...

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Average Rating

3.2

/
5

160 Reviews

5 Star
51%
4 Star
4%
3 Star
4%
2 Star
0%
1 Star
42%

All Reviews

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Review Time

Robin Waddell
The Freebird razor works well on the tiny stubble, just move it in small circular motions. It’s qui

The Freebird razor works well on the tiny stubble, just move it in small circular motions. It’s quiet and easy to handle, gives a great shave on all body parts. I did find that the razor covers are difficult to open but it’s getting slightly easier. The company is responsive and supportive. Overall I’m happy with it.

5
Date of experience: Feb 27, 2026
Susie Baldwin
I initially ordered a Freebird shaver over a year ago. I got the subscription. After receiving head

I initially ordered a Freebird shaver over a year ago. I got the subscription. After receiving heads a few times, we decided to cancel the subscription because the replacement heads were coming before they were necessary. 6 weeks later, we got another delivery. I figured maybe I messed something up. So I emailed support and they canceled it for me, but it was another set we didn't need/want at that point and had to pay for.
I restarted the subscription before Christmas. After the 2nd delivery, we decided to cancel again. The price, even with the subscription discount, is just too much and we didn't need 3 new heads every 6 weeks. So I went in to the dashboard, canceled and this time, I went back in to confirm it was canceled. It did, in fact, say subscription canceled. 6 weeks later, I get an email saying my delivery is on its way. I contact support and tell them i canceled it and I don't want it. They tell me that its already processed, so I can return them myself or pay $7.95 for them to have them shipped back. I tell them I dont want to pay for shipping for something I canceled and checked to make sure I canceled, since this was the second time.
They basically said, sorry you're frustrated, but too bad.
So now, I'm wondering if I did actually cancel the first time, but this is how they screw you over into getting another month or more out of you- I've had the same problem with the Shinesty subscription.
At this point, I'll throw out the whole razor and get something else.
It's just deceptive to me. I'll pay the money for the return, but I'm completely done with the company at this point.

1
Date of experience: Feb 25, 2026
Jimmy H.
Decent shaver, but not suitable for my needs.

This shaver works well, but it's not the right fit for me. It causes discomfort on the face, and likely elsewhere, unless used with some cream. Additionally, be aware that purchasing it means you'll be automatically enrolled to receive two new blades every eight weeks at around $5 each, totaling about $46. If that arrangement works for you, it’s a good shaver; however, I wouldn't recommend it for facial use, especially without cream.

3
Date of experience: Jan 17, 2026
Raife
Deceptive Practices! Unwanted Subscription Charges

Deceptive practices! I purchased a Christmas gift and unexpectedly found myself being charged for two shaver heads due to a hidden subscription. I reached out to the payment service to cancel all transactions and request a refund. I'm disputing these fraudulent subscriptions that I never signed up for. Very disappointing experience.

1
Date of experience: Jan 12, 2026
Gary Smith
Finally found the perfect head shaver!

After a long wait, I got my head shaver and was instantly impressed with my first few uses. Now that I've added some pre-shave oil, the experience has improved even more. The oil makes the process incredibly smooth and helps achieve fantastic results.

5
Date of experience: Jan 10, 2026
Bobby Fisher
A Reliable Shaver with Great Performance

I've owned my shaver for quite a while, and it continues to perform exceptionally well. The blades have a long lifespan, and it's simple to replace them when necessary. The customer service is outstanding; they respond promptly and strive to resolve any issues you might encounter. I would certainly recommend this company!

5
Date of experience: Dec 19, 2025
Theopkil60
First-time head shaver experience

As a newcomer to shaving my bald head, I recently bought a new shaver after going through many reviews. The experience with this shaver has been fantastic; it made shaving my head easy and efficient. The customer support from the company is excellent and very responsive.

5
Date of experience: Dec 17, 2025
Armand Morgan
Unhelpful Response and Ongoing Issues

The reply I received was just a repeat of what was sent in previous emails! It didn't resolve anything, even after I followed the provided instructions. I ended up with a sore on my neck for a week after using the third motor from you. The motor doesn't operate at the necessary speed for the blades to function properly, resulting in hair being pulled out and causing sores!

1
Date of experience: Dec 11, 2025
Great Experience with the Service

I’ve had a wonderful experience with the service. They are prompt in providing assistance, and when issues arise, they are incredibly friendly and do their best to resolve them, even if it’s not their fault. The ladies' razor I received came with five free attachments. It shaves quickly, smoothly, and cleanup is a breeze. This has been the best deal I’ve ever encountered when ordering products, and it performs excellently. I’m very satisfied, and this is my second order with them.

5
Date of experience: Dec 11, 2025
ItzAssassinGamer50
An Improvement Over the Last Model

This model surpasses its predecessor. It's quieter, and the battery life is impressive. I shave daily for several days and previously used only water in the shower. Now, I apply pre-shave gel and oil. It requires a bit of time but results in a close shave. I still use a blade on certain areas as I get accustomed to this shaver. Overall, I'm pleased with it.

5
Date of experience: Dec 05, 2025

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Business Details

  • Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.See more

  • email hello@myfreebird.com
  • language https://myfreebird.com

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