Review Time
Outstanding team to collaborate with. Highly professional and consistently solution-focused. As a broker utilizing a conveyancing service for a while, I have always found the team to be incredibly supportive, dependable, and exceptional at alleviating the stress involved in the process.
We received outstanding support from the team during our first home purchase. From beginning to end, their conveyancing service was highly professional and well-organized. They provided detailed explanations and a clear timeline of what to expect. Even though the searches took some time, we were consistently kept informed. The entire process was stress-free thanks to their assistance. Thank you for all your help and guidance! 😀
This service took about four months on a straightforward property transaction, providing minimal assistance for their fee. Communication was difficult; reaching them by phone was challenging, and email responses were slow, requiring constant follow-ups from my side. Even after settling the bill 18 months ago, they unexpectedly contacted me, stating I owed an additional £124. For your own peace of mind, I strongly advise against using this service.
I had a fantastic experience with this service and can’t recommend them enough. Their team was professional, responsive, and genuinely supportive throughout the entire process. They explained everything clearly, kept me updated, and made what could have been a stressful situation feel manageable. Their expertise and attention to detail were impressive, and I felt confident that my case was well taken care of. If you're in need of reliable and friendly legal support, this service is the way to go. Excellent all around!
Having worked in real estate for years, I have never encountered a service as poor as this one. I have been dealing with them due to a client chain, and their performance is unacceptable. They do not respond to emails or answer their phones. Even with a direct number, reaching the conveyancer is impossible, leading to wasted time trying to contact the main reception. I repeatedly receive the same updates every time I manage to get through. Complaints go unacknowledged, even by management. It’s a complete disaster!
I found them to be trusted partners with very knowledgeable and experienced lawyers. I felt secure sharing my personal information with them. Document handling was professional, and despite external delays, we were always kept informed, so I never felt out of the loop.
As a first-time buyer with a straightforward case, I expected the process to be completed in 8-14 weeks. We are now 30 weeks in, and my case has gone untouched for 3.5 months with no progress. They refuse to communicate with us over the phone, and the email updates are repetitive. The stress and anxiety this has caused are significant. They exhibit a lack of professionalism and care. I do not recommend them; it’s worth paying extra for a reliable service.
My ex-partner engaged this service for the purchase of our family home. After nearly four months and multiple requests for updates, there was no meaningful communication or progress. The firm disregarded client expectations and failed to provide basic correspondence. Their lack of responsiveness caused significant delays and stress, leading to financial losses exceeding £3,500. Based on my experience, this firm shows little respect for their clients' time or needs. I strongly recommend seeking alternative conveyancing options.
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