nabilbank.com

1.3
1.3 Based on 51 reviews

Nabil Bank Limited, the first foreign joint venture bank of Nepal, started operations in July 1984. Nabil was incorporated with the objective of extending international standard modern banking services to various sectors of the society. Pursuing its ob......

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Average Rating

1.3

/
5

51 Reviews

5 Star
2%
4 Star
0%
3 Star
8%
2 Star
4%
1 Star
86%

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Anna Ross
ZERO Stars

Wish I could give ZERO Stars for this Nabil Bank Kesha Plaza New Road Branch.Experiencing WORST customer service, unhelpful staff, unresolved complaints.How can the staffs (customer service) be so lame (sorry it is what it is) I suggest no one to be an account holder in this bank. #frustrated #worstbankever

1
Date of experience: Oct 17, 2024
iFeitaan60
Not working staff and worthless service…

Not working staff and worthless service and they don't have proper responsibility of that valueable position.

1
Date of experience: Sep 27, 2024
Diego Santiago
Please don't use this bank

Please don't use this bank . Maile 10000 nikalda Mero paisaa matraa Kato but paisaa nai aayanaa bank ma gayaraa complain deyako 1 week vayo but bank staff vanxan tapai ko complain rejected vayo vanxaa . Ani paisaa nai na aayapaxadi k bank le soja janta lai lutnaa khojeko ho

1
Date of experience: Sep 03, 2024
Virginia Anderson
I am very disappointed with the system…

I am very disappointed with the system of Nabil Bank. I am not even able to access my account and its balance. There is no any option for the people who are out of their country to access their own account if their mobile banking has been expired. People in customer service are excellent but the system of Nabil Bank is worst.

1
Date of experience: Aug 25, 2024
Noella J.
It need to be shutted down

It need to be shutted down

1
Date of experience: Jun 18, 2024
Estelle K.
Very disgusting and poor customer service

Very disgusting and poor customer service at FIKKAL BRANCH OFFICE disappointed worst bank my student visa will now be rejected because they did not make an effort to pay my college fee on time. They are unaware of the deadlines and works on there own sweet time.

1
Date of experience: May 03, 2024
Stephanie A.
I mean they can’t even wait a day late…

I mean they can’t even wait a day late on the EMI but they give back the interest two months late and also they wanted me to take out loan from them saying I’d only have to pay 10k but now I’m paying freaking 32k. If I’d known before I wouldn’t have because my job pays me 15k minimum salary, am I seek an organ now? The interest and loan system is freaking terrible.

1
Date of experience: Apr 10, 2024
Donna Hughes
Very bad customer service provided by…

Very bad customer service provided by Nabil bank Thamel branch . Lady sitting at the counter 2 have bad on serving customers. No politeness. Not providing envelope while giving dollar to the customers.

1
Date of experience: Feb 28, 2024
Shawna Morris
Five star for Sujata ⭐️⭐️⭐️⭐️⭐️

My special thank you to Sujata Upreti for your excellent professionalism & dedication towards customer service. I’m delighted to open my bank account with Nabil bank ( Jawlakhel Branch ) and with your help of knowledge and understanding you made my visit easy and reliable throughout the process. Keep up the good work Sujata!! You deserve a raise with no doubt!!

5
Date of experience: Dec 20, 2023
Lara Sanders
First of all I want to give 0 rating…

First of all I want to give 0 rating but this option is not available.The worst costumer service i ever just a simple process, compelled to visit physically frequently but not slove i.e wastage of time. Specially in Mahendranagar Branch.

1
Date of experience: Nov 27, 2023

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Business Details

  • Nabil Bank Limited, the first foreign joint venture bank of Nepal, started operations in July 1984. Nabil was incorporated with the objective of extending international standard modern banking services to various sectors of the society. Pursuing its ob...

  • language https://nabilbank.com

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