napiers.net

4.4
4.4 Based on 41 reviews

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Average Rating

4.4

/
5

41 Reviews

5 Star
82%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
18%

All Reviews

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Review Time

Rory McNeany
Packaging not airtight, not fit for purpose. No seals at all on the nettle tea. Just a loose plastic

Packaging not airtight, not fit for purpose. No seals at all on the nettle tea. Just a loose plastic bag without even a bit of sellotape sealing the top.

1
Date of experience: Feb 27, 2026
Olga Brennand
I ordered Mugworth Herb, but I didn't detect any of this herb in my tea, any taste or smell, at all.

I ordered Mugworth Herb, but I didn't detect any of this herb in my tea, any taste or smell, at all. Although Mughworth Herb well knows bitter herb. I am a bit confused, and I am not keen to use it.

1
Date of experience: Feb 09, 2026
Rudolph Sanders
Account setup and ordering were seamless; delivery was prompt.

Setting up an account and placing an order was simple, and the delivery was swift. Overall, an excellent experience.

5
Date of experience: Jan 10, 2026
Rain Foster
Poor communication and service

There was a complete lack of communication. The service was very disappointing, taking two months to set up. I applied for a discounted rate but received no response from the support team despite my inquiries. The herbs I got were not the correct dosage, and the instructions were poorly explained. I eventually stopped using them due to the lack of guidance and communication. The ordering and payment process was confusing, and shipping was delayed. Now, they are requesting payment for an appointment scheduled three months ago that I was unaware of. As someone who is unwell, I don't need this extra stress. Other herbalists allow you to message them for support, but with this service, I have to wait two days for a response.

1
Date of experience: Dec 10, 2025
MarcusJust
Exceptional service

The representative was exceptional! From the moment we arrived, they greeted us with a smile 😊 The products are outstanding, but I truly believe the representative is a great asset to the company with excellent communication and customer service skills.

5
Date of experience: Dec 07, 2025
Pambisito55
Wonderful experience

My experience was wonderful, and the representative was very helpful in guiding us to the best choice :) We will definitely return!

5
Date of experience: Dec 07, 2025
Charle R.
Fantastic product selection

Fantastic product selection, easy ordering, and quick delivery. Everything you expect from a company; I will definitely order again.

5
Date of experience: Dec 05, 2025
JuPixGaminG
Quick delivery

Quick delivery and well-packaged items.

5
Date of experience: Dec 05, 2025
Cleversilver831
Genuine herbal solutions from experts

Genuine herbal solutions from traditional experts!

5
Date of experience: Dec 04, 2025
Reginald Sanders
Best night cream I've tried!

I discovered this company during my honeymoon in a city. The staff recommended a few products, and now I'm completely hooked! I've been ordering their night cream and other items ever since! It's the best night cream I've ever used. Their shipping is consistently prompt (even to the US), and the products are always lovely and fresh. I just started using their new serum, and it's fantastic too. Highly recommend!

5
Date of experience: Dec 03, 2025

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