ywigs.com

4.2
4.2 Based on 160 reviews

We are an online store dedicated to providing high-quality human hair products for every style and need. Our specialty lies in Boho human hair bulk, perfect for creating Boho braids and Boho locs. We also offer a range of easy-to-maintain crochet hair and...

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Average Rating

4.2

/
5

160 Reviews

5 Star
74%
4 Star
5%
3 Star
3%
2 Star
3%
1 Star
16%

All Reviews

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Review Time

Serenity Patton
I enjoyed the representative that I communicated with. Wendy was very polite and patient with me. I

I enjoyed the representative that I communicated with. Wendy was very polite and patient with me. I was being kinda back and forth and she worked with me. Wendy had wonderful customer service and is a great rep for the company.

5
Date of experience: Mar 03, 2026
Shay R
I was able to go to the store and purchase bundles online and picked up immediately even though they

I was able to go to the store and purchase bundles online and picked up immediately even though they were technically closed. I emailed because i had a shipping fee charge via the website but Lynnn helped me right away and processed a refund. I installed the bundles and they are also amazing. Will purchase again. 🙏🏾

5
Date of experience: Mar 03, 2026
yolie beauty
I had an issue and then I’ll call customer service and they were kind and they helped me resolve the

I had an issue and then I’ll call customer service and they were kind and they helped me resolve the issue. Their products are very good. The hair is good quality good bundles worth the money. I ordered all my bundles from them. You should too.

5
Date of experience: Feb 28, 2026
Tameka Grant
I accidentally ordered the wrong length of hair. I reached out to them via email to explain the issu

I accidentally ordered the wrong length of hair. I reached out to them via email to explain the issue. They quickly responded and updated my order with the right length of hair.

5
Date of experience: Feb 13, 2026
Beautiful Lovely
The quality of the hair is great, I wish I would have received a email about the status of my purcha

The quality of the hair is great, I wish I would have received a email about the status of my purchase sooner than 8 days, and I also wish my purchase would have came sooner than 14 days.

3
Date of experience: Feb 13, 2026
Taylor Weddington
Great customer service! Wendy kept me informed about the status of my order and assured me that it w

Great customer service! Wendy kept me informed about the status of my order and assured me that it would arrive in time for my event!I can’t wait for my order to arrive, I hope it’s as great as Wendy! Thank you! :)

5
Date of experience: Feb 11, 2026
QApril Danner
Customer service was great. I’m not used to getting responses from out of country companies. Thanks

Customer service was great. I’m not used to getting responses from out of country companies. Thanks Wendy for answering my questions in a timely manner.

5
Date of experience: Feb 10, 2026
Gloria Davis
I contacted Vicky today via email and inquired about picking up bundles and Vicky responded very qui

I contacted Vicky today via email and inquired about picking up bundles and Vicky responded very quick and was very helpful and kind. I will never forget such great customer service skills she possessed. Email response was prompt and timely. It feels good to know that Ywigs has such a talented, hard-working professional such as Vicky! I will always remain a loyal customer because of her!

Thank you,

G. Davis

5
Date of experience: Feb 10, 2026
Alexandria Byars
I had a positive experience with this company thanks to Linn’s excellent customer service. After wai

I had a positive experience with this company thanks to Linn’s excellent customer service. After waiting a few days for my order update, she kept me informed and offered helpful solutions when my original item was delayed. She helped me select an in-stock replacement, confirmed availability, and processed the order. Her communication made the process smooth and stress-free. Highly appreciated.

5
Date of experience: Feb 10, 2026
Sennie McKnight
I sent a screenshot of what I wanted the hair exchanged to per the representative but it didn't get

I sent a screenshot of what I wanted the hair exchanged to per the representative but it didn't get done. I opened the package and the hair believing it was the correct hair but it wasn't. I kept it because I had a hair appointment, I only gave a 2 because of the quick response time otherwise I would have given a one

2
Date of experience: Feb 09, 2026

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Business Details

  • We are an online store dedicated to providing high-quality human hair products for every style and need. Our specialty lies in Boho human hair bulk, perfect for creating Boho braids and Boho locs. We also offer a range of easy-to-maintain crochet hair and crochet braids, ideal for natural hair girls who love cute and protective styles. In addition, we provide premium human hair extensions for mini twists and Afro kinky bulk hair. Each product is carefully selected to ensure it meets the needs of customers looking for versatile, low-maintenance options for natural-looking, beautiful styles.See more

  • language https://www.ywigs.com

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