naturalbathroom.co.uk

4.9
4.9 Based on 7 reviews

At Odyssey Plunge, we believe recovery, performance, and wellbeing should be accessible through products that combine premium craftsmanship with innovative design. Founded in the UK, our mission is to create professional-grade ice baths and wellness syste...

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Average Rating

4.9

/
5

7 Reviews

5 Star
88%
4 Star
13%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Hedworth Rogers
Exceptional service with quick delivery and great installation

This service exceeded my expectations; everything arrived promptly, and the representative went above and beyond to install the plunge at a convenient time for us. It looks fantastic, operates perfectly, and is offered at an excellent price! I highly recommend it.

5
Date of experience: Jan 24, 2026
Alberta
Incredible service and product!

Incredible service, everything arrived promptly and the representative went above and beyond to install the unit at a convenient time for us. It looks fantastic, operates perfectly, and is priced well! Highly recommend.

5
Date of experience: Dec 05, 2025
Jordie Coleman
Great customer support and product quality

We received very helpful advice and information before choosing which ice bath to buy. The ice bath itself is lovely, with a beautiful wood exterior and durable steel interior. The quality cover is excellent as well. There was a minor issue with the door of the chiller, but they promptly sent a replacement. When another fault occurred with the chiller, they quickly provided a new one. We highly recommend the service and the product. Great customer care and an excellent ice bath.

4
Date of experience: Sep 09, 2025
Exceptional experience

I can hardly express how outstanding the service is from this team, but I will try as they truly deserve recognition. When I say they go above and beyond, I mean it completely. They traveled to install one of their ice baths for me, and the entire experience was unparalleled. From email communication to arranging the disposal of all packaging, it was truly exceptional service with no hassle. The ice bath and chiller were set up exactly where I wanted, fully demonstrated—high-quality products that I anticipate using for years. I cannot recommend this service enough; they genuinely excel in a world where many businesses compromise on quality. First-class—thank you so much!

5
Date of experience: Aug 13, 2025
Shania A.
Absolutely love it!

Fantastic quality and an amazing experience with a company that takes full responsibility and ensures any issues are swiftly resolved. Outstanding customer service, I have never encountered such caring individuals before. I wholeheartedly endorse this service for their excellent equipment and remarkable customer care!

5
Date of experience: Jul 25, 2025
Kay Cooper
Outstanding service

Outstanding service, communication, and aftercare. I've had the ice tub for six months now and am still very satisfied with the service and product.

5
Date of experience: May 15, 2025
Kelsey Rogers
A company that truly cares…

A company that genuinely cares about its customers. I cannot recommend this service highly enough. I've never experienced customer support like this. We purchased a high-quality ice bath with a chiller. The product looks and works great, and the price is reasonable compared to others. Upon receiving our ice bath, we had a few setup questions, and the representative was there for us every step, providing exceptional support even outside of normal hours. Most issues were due to our misunderstanding of the instructions. If you're thinking about purchasing an ice bath, buy from this company—you won't regret it! 5 stars all around.

5
Date of experience: Aug 22, 2024
Blair Smith
Fantastic product and service.

Very satisfied with our purchase. We encountered a few technical issues during setup, but all were resolved quickly and with great care by the team. The ice bath is now functioning wonderfully and looks beautiful in our garden. A quality product that will be used daily.

5
Date of experience: Jul 22, 2024

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Business Details

  • At Odyssey Plunge, we believe recovery, performance, and wellbeing should be accessible through products that combine premium craftsmanship with innovative design. Founded in the UK, our mission is to create professional-grade ice baths and wellness systems that don’t just perform exceptionally, but also look beautiful in any environment. From home gyms and gardens to elite sports facilities and luxury retreats.

    Our range of ice baths and chillers are engineered for durability and reliability, using high-quality materials such as 316 stainless steel and sustainably sourced Canadian red cedar. Every product is designed with ease of use in mind, featuring efficient filtration, intuitive digital controls, and rapid cooling technology to ensure consistent, safe cold therapy sessions.

    We work with athletes, fitness professionals, and health-conscious individuals worldwide, helping them unlock the benefits of cold-water immersion: faster recovery, improved resilience, better circulation, and enhanced mental clarity. Beyond individuals, we also supply businesses, from gyms and spas to hotels and wellness centres, with scalable solutions that reflect the same high standards.

    Our approach is centred around service and trust. We’re proud to provide transparent advice, clear warranties, and responsive aftercare. When you choose Odyssey Plunge, you’re investing in more than just equipment, you’re joining a community that values performance, health, and longevity.See more

  • email sales@odysseyplunge.com
  • call 02078709594
  • language https://odysseyplunge.com/

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