new.enfield.gov.uk

1.3
1.3 Based on 30 reviews

Aimed at the local and business community providing information on services, leisure activities and business opportunities....

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Average Rating

1.3

/
5

30 Reviews

5 Star
6%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
94%

All Reviews

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Review Time

Conway
Concerns Regarding the Planning Department's Process

My experience with the planning department has raised significant concerns. A structure was approved near my property without any notification or consultation provided to nearby residents, leaving critical safety and suitability issues unresolved. As a vulnerable resident, I felt my situation was ignored throughout the entire process. Due to the lack of transparency and poor management of this issue, I plan to raise broader awareness by involving journalists and external media organizations. It's essential for the public to be informed and for these decisions to undergo proper scrutiny.

1
Date of experience: Dec 04, 2025
RT14
Concerns Regarding Planning Department

My experience with the planning department has raised significant issues. A structure was approved near my property without notifying or consulting neighboring residents, leaving serious safety and suitability concerns unaddressed. As a vulnerable resident, I felt overlooked during the process. Due to the lack of transparency, I plan to raise awareness by involving journalists and external media organizations. It's crucial for the public to be informed and for these decisions to undergo proper scrutiny.

1
Date of experience: Nov 28, 2025
Mia Long
Unfair Practices by the Council

There is a troubling culture at this council, coupled with rude and unprofessional communication. Charging £80 for a minor sign violation on a dark, empty street seems excessive. It appears that the focus is on generating revenue rather than fostering better driver behavior, especially during a cost of living crisis. Those who neglect licenses and insurance don't pay these fines; it's the responsible residents who suffer. Remember, your powers come from our consent, and continued abuse will erode goodwill in the community.

1
Date of experience: Oct 29, 2025
Lilly F.
Disappointing Experience

This has been a truly disappointing experience. They take advantage of the disabled and fail to provide assistance, turning every issue into a struggle.

1
Date of experience: Sep 03, 2025
Tregonwell Barnes
Disgraceful Handling of Waste Issues

The situation with fly-tipping is disgraceful. My neighbors moved our rubbish to another location, and despite submitting evidence, the officer only responded a week later at an inappropriate hour. I've escalated this to the ombudsman and local representatives. If you find yourself in a similar situation, stand your ground and take further action.

1
Date of experience: Aug 06, 2025
Sapphire
Grateful for Exceptional Help

I want to express my gratitude to a staff member who assisted me this morning with the collection of dumped goods near my parents' home. She was kind, helpful, and professional, truly a credit to the council and the community.

5
Date of experience: Jun 02, 2025
Poor Management

This organization is an absolute disaster, poorly managed and unprofessional. It's disheartening to know that my council tax contributes to such incompetence.

1
Date of experience: May 20, 2025
Byoutyouse88
Terrible Service

This council provides the worst service. Rubbish collection is consistently late, and bins fill up quickly. Their website is unreliable, and the phone service is inadequate. It's no surprise they have such low ratings.

1
Date of experience: May 09, 2025
Ryder
Missed Collection Issue

My blue bin was not collected as scheduled, and after raising a ticket, I received confirmation that it would be addressed. However, a week later, there was still no collection. This is unacceptable, especially after the recent council tax increase. My bin is overflowing, and I'm concerned about future collections. The council needs to improve their service.

1
Date of experience: Mar 26, 2025
Allan Carter
Positive Experience with a Staff Member

I had a pleasant experience with a carpenter who fixed a communal door that had been broken for two years. He took the time to ensure everything was right and kept me informed. Not all experiences are negative.

5
Date of experience: Feb 03, 2025

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Business Details

  • Aimed at the local and business community providing information on services, leisure activities and business opportunities.

  • language https://new.enfield.gov.uk

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