Review Time
Received my PA speakers quick, but what I received is different from what was described. Hard to trust a company that doesn't send you the items with the correct specs on it, not going to purchase from them again. Also, customer service was hell to deal with, I had like 10 different persons trying to help me on my case since they initially charged me twice, and it got confusing. But at least I ended up receiving my order.
I would give your new customer service in India a zero if I could. Always problems with website not working properly. Click on ship collect and put in our UPS account number to bill on and it ignores it. Then charges ridiculous shipping amount. Call customer service immed. and they claim they can not do anything about it until the order goes thru, then they tell you once it has gone thru they can't fix it because it's too late! Ridiculous and unprofessional behavior from Newark. never was this way when your customer service was in the USA!!!!
Received my PA speakers quick, but what I received is different from what was described. Hard to trust a company that doesn't send you the items with the correct specs on it, not going to purchase from them again. Also, customer service was hell to deal with, I had like 10 different persons trying to help me on my case since they initially charged me twice, and it got confusing. But at least I ended up receiving my order.
I ordered parts that I believe were listed as in stock. Perhaps I made a mistake and the website listed them as Factory stock. I don't think so, but the parts were ordered from factory stock and it took about two weeks for Newark to receive the parts from the manufacturer.Then, the website still said that Newark was waiting for the parts but customer service said the parts were in. Two days later the website said that Newark had received the parts, yet no shipping occurred. It is now four business days later and the parts still have not shipped. Each day customer service sends me an email saying, "We are still awaiting response from our internal team. Please allow us some more time." And, "Per supplier has shipped the stock [part number] to our warehouse, which is received please allow us some time to have your order allocated and ship the complete order at the earliest."
i'm an industrial electrical buyer... i ordered an $6k electrical cabinet that Newark advertised shipped within 2 or 3 days. I went with Newark because of this "fast response shipping" as i knew this item was big and would likely be drop-shipped from the factor. 4 days later there was no change in order status and no tracking number... i inquired thru the web chat, they would check and respond via email but noting happened, same with a direct email, finally i phoned CS (they answered) and I was told they would inquire but it would take 24 to 48hrs on my now urgent order. CS eventually reported that it has shipped , its now day 10 but still no status change and no tracking number. lesson learned...I won't order here again urgent or otherwise.
This is the worst company I’ve ever purchased from. I can’t see how they are still in business. Their purchasing experience is awful. I bought 4 IC’s and it was supposed to be free shipping. However, they switched on me and tried to expedite shipping for twice the original purchase price. No notification as to what they had done. All of a sudden, I'm being charged for an express FedEx delivery, when it was supposed to be free. Customer support is horrible only excuses as to why they can't fix the situation. Also, everyone I talk to is from India.
I bought an antenna October 3. October 4 it arrived but was missing the hardware that is needed to attach it to the pole. I told them about this Monday October 6. I was told that someone was looking into the problem. Tuesday I was told someone was looking into the problem but that someone would contact me later today (Tuesday) Nobody ever called me. Today Wednesday October 8, I was given some crap about a two day turn around after contacting the warehouse to find out whether ro not the other antennas in stock are missing hardware or not. I get nothing but the runaround and lies from these people. Do not buy from them. They can't be trusted. IF they mess up an order, they won't make it right. They show no desire to make the customer happy.
Scam page. Ordered mosfo for 18$, got charged with second order with other persons name/lastname and address in other country. Shipping fees was sent next day over 300$ with FedEx for parts thats 40g letter size. Wrote few e-mails to them. They declined order cancelation even knowing one of the orders wasnt shipped yet… beware Scam
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Newark is a high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Bringing together the latest products, services, and development software, all connected to an innovative online engineering community where purchasers and engineers can access peers and experts, a wide range of independent technical information and helpful tools.
Whether researching a new technology, designing an electronic product, or looking for parts to repair an existing system, we are the trusted global source to find the answers and parts you need to keep your project on the fast track, right from the start.
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