newatersofteners.co.uk

4.7
4.7 Based on 21 reviews

...

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Average Rating

4.7

/
5

21 Reviews

5 Star
86%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Benjamin Cook
Outstanding service with tracking options

Outstanding service, and with my Easter softener shipped by a courier, I was able to track it right to my doorstep. The unit and fitting kit arrived two days later, but I'm still waiting on the salt blocks. I emailed and received a response informing me they are being sent by a different courier.

4
Date of experience: Dec 14, 2025
Cary Sanders
Exceptional friendly service

Exceptional friendly service from real people! The installation of our new unit was done efficiently, neatly, and on time by the technician - 5 stars.

5
Date of experience: Dec 12, 2025
Lanna Morris
Fantastic service overall

Fantastic service overall, and with my Easter softener dispatched by a courier, I could track it all the way to my home. The unit and fitting kit arrived two days later, but I'm still waiting on the salt blocks. I reached out via email and received a reply stating that they are being sent by a different courier.

4
Date of experience: Dec 04, 2025
Rosalie P.
Great experience

Great service. Thank you!

5
Date of experience: Dec 02, 2025
Excellent quality service

Fair pricing and excellent quality service. Very helpful.

5
Date of experience: Dec 01, 2025
Stanford W.
Best price and quick service

Best price around and prompt service.

5
Date of experience: Nov 29, 2025
CP75
Water softener order completed

Ordered the water softener and it arrived promptly.

5
Date of experience: Nov 29, 2025
Chaz
Quick and efficient service

Quick and efficient service. User-friendly website. High-quality products. Can speak to a representative if needed.

5
Date of experience: Nov 25, 2025
CA16
Rapid delivery and genuine product

Honest review. This team is far superior to the original company for supplying water softeners!

5
Date of experience: Nov 25, 2025
Charley S.
Great product and service

The product is excellent, and the pricing is fair. The team has been outstanding. When the first unit didn't arrive, the staff followed up with the courier but couldn't locate it, so they arranged a second delivery. Both units eventually arrived one after the other, and they quickly organized a pick-up for the extra package. It's a true test of a company when things go wrong, and this team handled it exceptionally well.

5
Date of experience: Nov 22, 2025

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