Review Time
Outstanding service, and with my Easter softener shipped by a courier, I was able to track it right to my doorstep. The unit and fitting kit arrived two days later, but I'm still waiting on the salt blocks. I emailed and received a response informing me they are being sent by a different courier.
Fantastic service overall, and with my Easter softener dispatched by a courier, I could track it all the way to my home. The unit and fitting kit arrived two days later, but I'm still waiting on the salt blocks. I reached out via email and received a reply stating that they are being sent by a different courier.
The product is excellent, and the pricing is fair. The team has been outstanding. When the first unit didn't arrive, the staff followed up with the courier but couldn't locate it, so they arranged a second delivery. Both units eventually arrived one after the other, and they quickly organized a pick-up for the extra package. It's a true test of a company when things go wrong, and this team handled it exceptionally well.
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