newdayusa.com

4.6
4.6 Based on 160 reviews

...

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Average Rating

4.6

/
5

160 Reviews

5 Star
81%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Frustrating Experience with the Application Process

I completed the application process, had the property appraised, and submitted all financial information, including profit and loss statements and balance sheets along with bank statements. A month later, I received questions about my income. What was the point of providing the profit and loss statements and balance sheets if they didn't comprehend them? Very disappointing service; consider using your bank instead!

1
Date of experience: Jan 08, 2026
Bernard Skiles
Joseph Coleman

Joseph Coleman, thank you so much in helping us through this mortgage refinance . Your experience, thoroughness and patience helped make this a positive and pleasant experience. Your Sincerity and professionalism is definitely an asset to New Day..Yours truly Bernie Skiles

5
Date of experience: Nov 07, 2025
customer
Jason was great to work with

Jason was great to work with. Smooth process from start to finish.

5
Date of experience: Nov 03, 2025
customer
The process was very smooth

The process was very smooth. Mr. Johnecheck made everything simple and efficient. I appreciate all of his assistance, especially his extra help dealing with some of my creditors. He took the time to called them on my behalf. 5 🌟

5
Date of experience: Nov 03, 2025
Romulo R.
Nw Day USA do things right

New Day USA, did everything right and on Good timing, just like they promised me

5
Date of experience: Nov 03, 2025
Joe Moya
Great job by your people

Great job by your people! I don’t think it could have been any better. We’re very happy for the work Sam did. 🇺🇸🇺🇸🇺🇸

5
Date of experience: Nov 03, 2025
Terry L.
Kyle was excellent to deal with

Kyle was excellent to deal with! Walked us thru the process. Was painless

5
Date of experience: Nov 03, 2025
Nick
The process was seamless and easy

The process was seamless and easy. The NewDay rep was outstanding

5
Date of experience: Nov 03, 2025
Roy B.
New Day came through

Responsive to our needs, went above and beyond to make things work for us. Gave us clear, direct instructions, guiding us through the process. Helped us when others declined. Great company to work with.

5
Date of experience: Nov 03, 2025
David F.
Rate Reduction

Got two reductions in my mortgage rate. Not easy because of some VA rules.

5
Date of experience: Nov 03, 2025

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