Review Time
Our experience with New Home Solutions has been great, and that is thanks to Helen. We had an uneasy start due to someone else initially handling our case, but when Helen stepped in and took over, she completely transformed our experience. From then on, she kept us politely informed at every stage of the process, making sure we always knew what was happening and what to expect next. Her communication and reassurance (which we sought lots of) made what could have been a stressful experience feel smooth and so much more manageable. She really calmed our nerves when we felt uncertain about the process. Helen was always polite and responsive and we’re so happy with the service we have received from her.
I had a fantastic experience with the team nominated to sell my apartment. They acted with great urgency and kept me regularly updated on the progress from the buyer’s side. A special thank you to the representative who was particularly helpful throughout. She kept me consistently informed, communicated clearly, and ensured nothing was left unresolved, which gave me real peace of mind during the process. I'm confident that the buyers’ experience mirrored mine when it came to working with her. They sold my apartment in record time, in less than a week, and everything was handled efficiently and professionally from start to finish. I’m extremely grateful for the support and would happily recommend this service to anyone selling their home.
Having never worked with a remote agent before, I expected complications, but the experience was much smoother than anticipated. We moved from viewing to completion in just over 8 weeks, which is impressive for a leasehold property. Kudos to the team!
This company was frustrating to work with. If you just want someone to take a few photos and post them online, they might be suitable, but don't expect any communication during the sale. Every time I called, the person I needed was unavailable. Customer service was nearly nonexistent.
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New Home Solutions specialises in the nationwide sale of residential property by offering a complete and comprehensive Part Exchange and Assisted Move service to UK Housebuilders.
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