Review Time
#NODOORS- #NOREFUNDPlaced an order with New Wave on the 5th of March with a 7-8week lead time. Since then it's been a roller coaster of promised contact which never materialises. Original installation date was due on the 19th of May 2021 which was moved, no issues there. New proposed date was Monday 14th of June 2021, no contact received until I sent an e-mail on Thursday 10th June, checking if fitting was still going ahead as I hadn't had any requests to pay the remaining 50%.Received an e-mail from some one who would
Incredible service, form meeting them at a trade show to install date, not one step had an issue. Claire especial was very professional and helpful and made sure nothing was missed and the communication was spot on. Thanks at doors fitted like a glove.
Incredible service, form meeting them at a trade show to install date, not one step had an issue. Claire especial was very professional and helpful and made sure nothing was missed and the communication was spot on. Thanks at doors fitted like a glove.
We replaced our uPVC patio doors with 2 doors from New Wave Doors. The old doors had an extra window above but this was easily replaced in the new doors giving a better experience. The fitting went very smoothly and no issues were found. Using the doors is very simple and they offer a number of options for allowing a flow air. Having the option to slide both doors to the side and fully open has meant we can move the large dining table outside for family gatherings in the summer... and it's so much easier to carry things in and out.In the years since the fitting we have had no problems with the doors. Normal wear and tear has meant the draught proofing brush on the main door have become compressed but New Wave Doors offered a replacement brush free of charge.
From the moment we first discovered NewWave Doors at The Excel Building Show last September through to the final installation, both the product and the service have been excellent. Claire was fantastic too—always available to talk through any questions or concerns. She’s a real gem.I would definitely recommend NewWave if you’re thinking about purchasing new doors.
Had an amazing experience with my new wave door. I first saw them at a trade show in London. I was after a quite specific layout for my bifold door, to be 4 panel with a single opening door(not 2 joined as most bifold are on a 4 door layout) and to all stack on side of the opening. New wave could configure all that for me. They were so helpful and friendly all the way through to completion, nothing was too much trouble. They were so well priced only slightly more than normal bifolds but do so much more. I love the doors and would highly recommend New Wave
We saw New Wave Doors at a trade show and knew straight away these were the doors we wanted. We place a low deposit to lock in some benefits.We received a follow up email promptly after the show. We actually had a short window as to when we needed installation. I contacted Claire in a panic and she immediately reassured me that they would pull out all stops to get my doors to me on time. Which she did. A couple of days prior to installation I was contacted to confirm delivery details. The installation team turned up promptly (Bristol to Bedfordshire) and had my doors installed within 2 hours. Our builders had done a great job preparing the space so the guys were able to crack on with the installation. We are still in the process of fitting out our kitchen so we have not been able to fully enjoy our doors as yet.But from order to installation stage was seamless. Dealing with a family run business has been a pleasure.Thank You to the team at New Wave Doors.
I was having a nightmare with the builder and building control. I needed an external door that looked good and met all the building regulations so that the building inspector would sign it off. The builder wanted to do whatever was easiest for him. I found New Wave Doors online who from the very start of registering my enquiry to placing my order was just a great experience. All of my technical enquiries were answered and communication was first class. Its early days yet and my door is yet to go into production but given the service to date I have no doubt everything will be fine. Thank you Zoe at New Wave for solving what was becoming a bit of a nightmare. Much appreciated Martin
We are the envy of all our friends with bifold doors installed. We love showing off our New Wave Doors!With space restrictions inside and outside, and after seeing and speaking to their team at an exhibition, we knew they had a great product and the solution we needed. With a small deposit, knowing our build was a year away, the New Wave Doors team kept in contact, providing support and clear guidance when required, for our builders.Highly recommended and the process was made so easy.
Claim your business profile now and gain access to all features and respond to customer reviews.
We offer a bespoke, fully customisable patio door solution that looks great and is simple to operate.
newhomesnaggingsurvey.co.uk
machinemart.co.uk
deskera.com
fircresthandyman.com
corelp.co.uk
www.armstrongsteelbuildings.com
lwmeasurements.com
lvmirrorquality.co
northwestpowerwashers.co.uk
quickfix.co.uk