Name: newyorktheatreguide.com
Telephone: 000000000
Rating: 4.6

Miranda Abouzia Guest

Disappointment Not Getting Into the Show

My daughter and I went to see this show and booked through NY Theater Guide. When we arrived (after running several blocks) we were told she could not attend the show since she is under 21 (she is 18). After looking back at my receipt it shows in very small letters at the bottom…21+. My bad I missed it. I don’t understand why it’s any different than any other show in the theater district which all have a bar? She doesn’t drink anyways! The venue felt very bad (my daughter was super disappointed as it was our last night in NYC from CA AND she loves comedy and Shakespeare) and said they would refund us no problem, however since we didn’t book direct, we needed to go through NY Theater guide. They wouldn’t refund us. Only give us a credit. Which doesn’t help since we live in Ca and don’t know the next time we will be back to NY. Lesson learned, never book with a third party like NY Theater Guide. Only book direct! It was a big bummer all around!

Date of experience: Nov 22, 2024

Sarah Guest

1 year ago

Great customer service!

Finnian saved the day with great problem solving, professionalism, and kindness.

Date of experience: Nov 21, 2024

Sue Yost Guest

1 year ago

This was exceptionally easy and time…

This was exceptionally easy and time saving.

Date of experience: Nov 21, 2024

Ruth Shackleton Guest

1 year ago

Completely outrageous but great fun and…

Completely outrageous but great fun and very well performed. Well worth watching.

Date of experience: Nov 20, 2024

Mary O Guest

1 year ago

Do Yourself a Favor and Go See This!…

I was pleasantly surprised at how great this 2 character play was. Mia Farrow was a revelation. I hope she wins a Tony award. I've been to a lot of shows and honestly never laughed so hard.

Date of experience: Nov 19, 2024

Mary O'Connor Guest

1 year ago

Fabulous! A must see.

Fabulous! Patti was fantastic as usual. This was my first time seeing Mia on stage and she was phenomenal!! I see a Tony award in her future. Writing was hysterically funny.

Date of experience: Nov 19, 2024

Monique S Guest

1 year ago

Alejandra @ Customer Service

Alejandra, the Customer Service Representative, answered my question which was initially asked online and guided me so that I can have the best possible rate for my family. Alejandra was very polite and professional

Date of experience: Nov 19, 2024

Christoper Hutchison Guest

1 year ago

Very helpful

Very helpful, had an issue with my email and within minutes Finnian had everything worked out. Great customer service!!!

Date of experience: Nov 19, 2024

Karen Guest

1 year ago

Amazing experience

The show was absolute perfection. The sets, choreography, music and the performances. I enjoyed every aspect of the show. I loved the way the story was told. It showed what was going on in the background of Michael's life. I knew he was the glue that made the Jackson 5 so amazing. But had no idea he was under so much pressure. The play was excellent and I've told everyone I know they need to see this production. It was a birthday present from my husband. The best birthday ever!